STEVEN MOREL
Newark
Summary
Experienced Sales Manager with 12 years in retail leadership roles. Proven track record of developing sales strategies, achieving revenue targets, and nurturing strong client relationships. Skilled in implementing effective inventory management practices and optimizing team productivity. Adept at analyzing customer feedback and driving improvements to enhance overall satisfaction. Proficient in fostering community connections and collaborating with local bike groups to expand clientele. Known for ensuring operational efficiency across multiple locations and maintaining a clean, organized store environment. Strong leadership, communication, and project management abilities combined with a focus on customer service excellence.
Overview
12
12
years of professional experience
Work History
Facilities Coordinator
JLL supporting Google
New York
02.2025 - Current
- Problem solving
- Customer satisfaction
- Contract management
- Vendor management
- Written communication
- Attention to detail
- Maintenance and repair
- Customer success
- Negotiation
- Analytical skill
- Operational efficiency
Sales Manager
Trek Bicycle
New York
09.2018 - 09.2024
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracking monthly sales to generate reports for business development planning.
- Performing sales consultations and educated clients on products and services.
- Resolving customer issues, enabling quick resolution and ensuring client satisfaction.
- Conduct in-person training programs to meet daily/monthly/annual goals.
- Collaborate with local bike groups to build clientele and community.
- Maintain and build consumer base relationships by identifying needs and offering services.
- Oversee multiple locations within the US to ensure goals are met and drive operational efficiency.
Assistant Manager
Danny's Cycles
New York
05.2015 - 09.2024
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Manage staffing/scheduling for daily operations Monitor budget/spend to maximize profits Assist technician with daily work orders to meet deadlines.
- Analyzed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction by X%.
Stock Associate
Banana Republic
New York
06.2013 - 02.2016
- Carried out duties within fast-paced retail environment Maximized sales by ensuring a neat, clean, and organized store/stock room.
- Maintained a safe and clean store environment to ensure customer satisfaction.
- Developed and implemented store merchandising plans for optimal product placement.
- Unloaded and stocked merchandise from delivery trucks, ensuring accuracy and timeliness.
Education
High School -
Perth Amboy High School
Perth AmboySkills
- Customer Service
- Leadership
- Network Connections
- Project Management
- Preventive and Planned Maintenance
- Vendor Management
- Data Base Management
- Communication
Languages
- Spanish
- English
Details
Newark, NJ, 973-687-2101
Timeline
Facilities Coordinator
JLL supporting Google
02.2025 - Current
Sales Manager
Trek Bicycle
09.2018 - 09.2024
Assistant Manager
Danny's Cycles
05.2015 - 09.2024
Stock Associate
Banana Republic
06.2013 - 02.2016
High School -
Perth Amboy High School