Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Steven Nguyen

Houston,TX

Summary

Hi! I am an undergraduate student at the University of Houston pursuing a degree in Computer Information Systems with a focus on Cybersecurity.


I currently hold the Google Professional Cybersecurity certification, currently pursuing the CompTIA Security+ to further expand my skill set.


I'm actively seeking IT roles. dedicated and security-minded professional, I'd welcome the opportunity to connect.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Walmart
02.2025 - 07.2025
  • Assisted customers with returns, exchanges, and online orders.
  • Responded to customer requests for products, services, and company information.

Customer Service Associate

Home Depot
05.2024 - 08.2024
  • Processed returns, exchanges, and transaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Teaching Assistant

Collins Elementary School
10.2022 - 05.2023
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Education

High School Diploma -

Hastings High School
05-2023

Houston Community College
Houston, TX

Computer And Information Systems

University of Houston
Houston, TX

Skills

  • Customer service
  • Complex Problem-solving
  • Communication
  • Problem resolution
  • Team collaboration
  • Student tutoring
  • Student engagement
  • Powerpoint presentations

Certification

  • Teaching Certification April 2023 to April 2025
  • Driver's License April 2022 to April 2030

Interests

  • Hardware & Software Troubleshooting
  • IT help desk systems
  • Supporting STEM education initiatives and mentorship programs
  • Sustainable Tech Innovations

Timeline

Customer Service Associate

Walmart
02.2025 - 07.2025

Customer Service Associate

Home Depot
05.2024 - 08.2024

Teaching Assistant

Collins Elementary School
10.2022 - 05.2023

High School Diploma -

Hastings High School

Houston Community College

Computer And Information Systems

University of Houston
Steven Nguyen