Steven Nunez
Boca Raton
Summary
Dedicated college student with a strong history of exceeding expectations in project delivery. Proven ability to excel in fast-paced environments while maintaining a commitment to high-quality results. Passionate about achieving excellence in all endeavors.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
LA Fitness
Boca Raton
06.2025 - Current
- Greeted members and guests upon arrival, fostering a welcoming environment.
- Managed phone calls and inquiries to guarantee prompt responses.
- Scheduled appointments for personal training sessions and classes with efficiency.
- Maintained cleanliness of front desk area and organized promotional materials.
- Assisted members with account inquiries and membership renewals effectively.
- Processed payments for memberships and services accurately at front desk.
- Coordinated communication among trainers, staff, and members to enhance service delivery.
Sales Agent
Infinity Sales Group
Boca Raton
11.2023 - 07.2025
- Resolved customer complaints by providing timely solutions and support.
- Engaged positively with customers, delivering professional and courteous assistance for sales and service needs.
- Continuously met or exceeded sales goals through strategic prospecting and closing techniques.
- Identified opportunities for cross-selling additional products and services to enhance customer value.
- Negotiated contracts with customers to secure favorable sales deals.
- Conducted market research to uncover potential customers and assess their needs.
- Participated in training sessions to maintain up-to-date product knowledge.
- Boosted customer service feedback scores by consistently delivering outstanding service.
Shelf Stocker
Target
Boca Raton
02.2023 - 03.2023
- Stocked shelves with products according to store planograms and inventory needs.
- Organized merchandise displays to enhance product visibility and accessibility.
- Assisted customers in locating items and provided product information when needed.
- Maintained cleanliness and orderliness of stock areas and sales floor.
- Monitored inventory levels and reported discrepancies to management promptly.
Shelf Stocker
Walmart Inc.
Boca Raton
10.2021 - 02.2022
- Organized merchandise displays to enhance product visibility and accessibility.
- Maintained cleanliness and orderliness of stock areas and sales floor.
- Assisted customers in locating items and provided product information when needed.
- Stocked shelves with products according to store planograms and inventory needs.
Education
High School Diploma -
Olympic Heights Community High School
Boca Raton, FL05-2023
Associate of Science - Finance
Broward College
Fort Lauderdale, FLSkills
- Appointment scheduling
- Customer service
- Payment processing
- Front desk management
- Conflict resolution
- Sales negotiation
- Active listening
- Interpersonal skills
- Time management
- Customer assistance and interaction
- Record keeping
Languages
Spanish
Professional
Timeline
Front Desk Receptionist
LA Fitness
06.2025 - Current
Sales Agent
Infinity Sales Group
11.2023 - 07.2025
Shelf Stocker
Target
02.2023 - 03.2023
Shelf Stocker
Walmart Inc.
10.2021 - 02.2022
High School Diploma -
Olympic Heights Community High School
Associate of Science - Finance
Broward College