Steven osder
richmond,VA
Summary
Dedicated leader with a strong focus on team collaboration and safety compliance. Experienced in supervising daily operations and fostering an environment of quality assurance and continuous improvement.
Overview
20
20
years of professional experience
Work History
Associate Manager
Cracker Barrell
Richmond, VA
10.2015 - Current
- Purchasing of food and supplies.
- made sure equipment was working properly
- Managed inventory levels and coordinated stock replenishment efforts.
- Resolved customer complaints and ensured satisfaction with services provided.
- Ensured compliance with company regulations, laws, and safety standards.
- Prioritized and delegated tasks for efficient completion within team environment.
- Supervised daily operations and ensured adherence to company standards.
Assistant General Manager
Piccadilly Cafeteria
Ft Lauderdale, FL
07.2005 - 10.2015
- Managed daily operations to ensure seamless service delivery and customer satisfaction.
- Coordinated inventory management processes to maintain optimal stock levels and reduce waste.
- Implemented standard operating procedures to improve workflow consistency across departments.
- Facilitated team meetings to promote communication and align on business objectives.
- Monitored employee performance, providing feedback to foster professional development and teamwork.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Implemented safety protocols to protect both customers and employees from potential hazards.
Education
Bachelor of Science - Hospital Administration
Lynn University
Boca Raton, FL05-1994
Skills
- Inventory management
- Quality assurance
- Team leadership
- Effective communication
- Problem solving
- Safety regulations
- Employee training
- Performance evaluation
- Floor supervision
- Sales coaching
- Operations management
- Staff training and development
- Store management
- Results analysis
- Cost control
Timeline
Associate Manager
Cracker Barrell
10.2015 - Current
Assistant General Manager
Piccadilly Cafeteria
07.2005 - 10.2015
Bachelor of Science - Hospital Administration
Lynn University