Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Pagani

Staten Island,NY

Summary

Dynamic and dedicated professional with proven customer service skills honed at ShopRite. Enhanced customer loyalty through effective complaint resolution and streamlined checkout processes, significantly reducing queue times. Reliable team player with strong cash handling expertise and a commitment to maintaining a clean, safe shopping environment. Maintained composure under pressure especially on the most busiest of days

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

ShopRite
03.2024 - 07.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to significant decrease in queue times by streamlining checkout process.

Education

High School Diploma -

Tottenville Highschool
Staten Island, NY
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration

Certification

  • EMT - Certified Emergency Medical Technician

Timeline

Cashier

ShopRite
03.2024 - 07.2025

High School Diploma -

Tottenville Highschool

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