Steven Palma Aguilar

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Attended industry events and conventions to explain sales opportunities.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Managed accounts to retain existing relationships and grow share of business.

• Food & Beverage Leader Lead a team on a daily basis, plan out and execute the workload on new sales planners
• Communicated with Vendors to make sure we are fully in stock to provide the best shopping experience
• Operated the backroom logistics process
• Operated the receiving process through the week to make sure all of our vendors are being serviced

• Lead a team in the Home Decor, Stationary, Domestics, Kitchen, And Seasonl areas to ensure we provide the best shopping experience

• Lead operations at North Hills High scope remodel with a team of 15-20 
• Excuded the reflow process of the backroom organization and communication between vendors and store operations.

• Lead the Logistics process of the store on a daily basis with a team of 10-15 
• Oversaw the Vendor process to ensure we are being serviced on a daily basis 
• Lead Backroom Reflow process to ensure we organized

• Ensured we provided the best shopping experience for the guest
• Executed the sales planners and transition for new tech 
• Maintained the vendor relationship between target and our displays

• Stocked, Rotated, Frozen, Dairy products
• Maintained sales floor to ensure the best shopping experience

• Durham, North Carolina

Raleigh-Durham, North Carolina Area

• Serviced computers to ensure they are in operational order
• Reformatted hard drives
• Built computers to meet demands
• Recycled Ewaste