Steven Reed
Missouri City
Summary
Operations • Safety • Procedure Compliance • Equipment Surveillance • Team Leadership
Detail-oriented operations professional with 7+ years of experience in high-accountability, procedure-driven environments. Proven ability to perform under pressure, follow strict operational standards, supervise teams, and maintain safe, reliable operations across complex systems. Strong mechanical aptitude, safety mindset, and commitment to continuous training with a long-term goal of advancing into licensed nuclear operations.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Rocktown Vintage
Little Rock, AR
08.2025 - Current
- Founded and operate an independent business requiring strict process control, documentation, and quality standards
- Perform daily operational checks, inventory verification, and condition assessments to ensure product readiness
- Developed standardized workflows for intake, inspection, cleaning, packaging, and shipment to minimize errors and rework
- Maintain accurate records for inventory, financials, and compliance purposes
- Demonstrate self-discipline, accountability, and independent decision-making in daily operation
Customer Relations Manager
Metro Moving Co
Maumelle, AR
02.2025 - 10.2025
- Served as primary point of contact for operations scheduling, customer coordination, and real-time issue resolution
- Followed established procedures to assess job requirements, allocate resources, and maintain schedule integrity
- Maintained organized tracking systems to ensure accurate documentation and operational transparency
- Communicated system status, delays, and changes clearly to leadership and customers
- Supported safe work execution in physically demanding, time-sensitive environment
Operations Manager
Walmart
Maumelle, AR
09.2019 - 08.2024
- Led daily operations in a large-scale, safety-critical facility supporting hundreds of associates
- Directed and supervised teams responsible for inventory control, equipment use, and customer operations
- Enforced company procedures, safety protocols, and operational standards across multiple departments
- Conducted routine inspections, audits, and performance reviews to identify risks and ensure compliance
- Analyzed operational data and reports to support leadership decision-making and process improvement
- Managed staffing, scheduling, and task prioritization during high-volume and peak-demand periods
Department Manager
Walmart
Russellville, AR
09.2017 - 09.2019
- Supervised day-to-day department operations including equipment use, material handling, and inventory accuracy
- Trained associates on proper procedures, safety practices, and performance expectations
- Ensured operational readiness through daily checks, corrective actions, and accountability tracking
- Supported continuous improvement initiatives focused on efficiency, safety, and reliability
Education
Bachelor of Science - Economics And Finance
Arkansas Tech University
Russellville, ARAssociate of Applied Science - Nuclear Power Technology
Wharton County Junior College
Wharton, TXSkills
- Operations & Procedure Compliance
- Safety-Focused Work Practices
- Equipment Monitoring & Status Reporting
- Team Leadership & Training
- Shift Work & Overtime Readiness
- Documentation & Record Keeping
- Problem Solving & Decision Making
- Physical, Hands-On Work Environments
- Adaptability to Changing Regulations & Processes
Timeline
Small Business Owner
Rocktown Vintage
08.2025 - Current
Customer Relations Manager
Metro Moving Co
02.2025 - 10.2025
Operations Manager
Walmart
09.2019 - 08.2024
Department Manager
Walmart
09.2017 - 09.2019
Bachelor of Science - Economics And Finance
Arkansas Tech University
Associate of Applied Science - Nuclear Power Technology
Wharton County Junior College