Steven R. Faulkner
Tucson,AZ
Summary
Dedicated results-driven sales professional with over 15 years of experience in hospitality, real estate, and custom design sales. Proven ability to connect with clients, understand their needs, and deliver exceptional service. Seeking a sales position where I can leverage my expertise in design, negotiation, and customer relations to contribute to long-term growth and client satisfaction.
Overview
16
16
years of professional experience
Work History
Realtor
Long Realty Company
Tucson, AZ
08.2025 - Current
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Realtor
Tierra Antigua Realty
Tucson, AZ
12.2020 - 08.2025
- Market properties and services to generate leads and close residential sales.
- Prepare contracts, negotiate terms, and met time-sensitive deadlines.
- Sales totals include $795K, $1.5M, and $1.8M.
Sales Designer
Pools by Design
Tucson, AZ
11.2023 - 07.2025
- Generated $1.8M in sales across 15 custom pool projects in the first year, exceeding expectations and establishing a strong client base.
- Led in-depth client consultations to identify needs, lifestyle goals, and budget, translating them into tailored luxury pool designs using Pool Studio (AutoCAD-based software).
- Delivered professional presentations and detailed pricing proposals using Excel, maintaining a high close rate through a solution-oriented approach.
- Managed the full sales pipeline—from prospecting and lead nurturing to closing and post-sale follow-up—building lasting relationships and securing referrals.
- Collaborated cross-functionally with construction crews, subcontractors, and internal teams to ensure on-time, high-quality project execution.
- Acted as the primary client liaison throughout the design and construction process, delivering a white-glove customer experience that reinforced brand value.
- Conducted site evaluations to assess building conditions and ensure design feasibility within regulatory and structural parameters.
- Contributed to a high-performance, team-based sales environment while mentoring newer team members and assisting in refining sales practices.
Front of House Manager / Lead Server
The Dutch Eatery and Refuge, University of Arizona
11.2016 - 03.2019
- Delivered personalized guest experiences in a high-end dining environment.
- Managed staff schedules, Inventory, POS systems, and trained team members.
- Entrusted with VIP service and special events.
Bartender / Server
Firebirds Wood Fired Grill
Tucson, AZ
09.2014 - 11.2016
Bartender / Server
Applebee’s, Swan & Grant
Tucson, AZ
09.2011 - 08.2014
Emergency Medical Technician
Banner University Medical Center
Tucson, AZ
09.2010 - 09.2011
- Provided first aid, triaged patients, and supported emergency room operations.
Education
Real Estate License -
Hogan School of Real Estate
01.2020
Writing, Editing, Physical Fitness Courses
Pima Community College
01.2011
EMT Certification - undefined
Medtec Vocational
01.2010
High School Diploma - undefined
Catalina Magnet High School
01.2009
Skills
- Client Relationship Management
- Persuasive Selling
- Client Needs Assessment
- Custom Design & Proposal Presentations
- Real Estate Sales & Negotiation
- Team Leadership & Coordination
- Hospitality & Luxury Service Delivery
- Microsoft Office (Excel, Word, PowerPoint)
- Pool Studio & General CAD Familiarity
Accomplishments
- Original margarita presented at 2018 World Margarita Championship
- Multiple five-star Yelp reviews and client mentions for service excellence
- Rincon Optimists Student of the Month Award – Health Occupations Volunteer (2009)
- Kada Anan Martial Arts Association 'Kadua License' (2023)
Timeline
Realtor
Long Realty Company
08.2025 - Current
Sales Designer
Pools by Design
11.2023 - 07.2025
Realtor
Tierra Antigua Realty
12.2020 - 08.2025
Front of House Manager / Lead Server
The Dutch Eatery and Refuge, University of Arizona
11.2016 - 03.2019
Bartender / Server
Firebirds Wood Fired Grill
09.2014 - 11.2016
Bartender / Server
Applebee’s, Swan & Grant
09.2011 - 08.2014
Emergency Medical Technician
Banner University Medical Center
09.2010 - 09.2011
Writing, Editing, Physical Fitness Courses
Pima Community College
EMT Certification - undefined
Medtec Vocational
High School Diploma - undefined
Catalina Magnet High School
Real Estate License -
Hogan School of Real Estate