Steven Robledo
Kissimmee,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Splitsville Luxury Lanes
03.2021 - Current
- Skilled in mixing, pouring, and serving a wide range of alcoholic beverages
- Understanding of the bar's drink menu, including ingredients, preparation methods, and pricing.(Also allergies)
- Knowledge in liquor, beer, and wine
- Provide great guest relations with my regulars
- Multi-task between service well, bar-top, and tables
Barback
San Angel Inn, Mexican Pavilion at Epcot Center
08.2018 - 01.2021
- Washed, peel and cut various fruits and vegetables to prepare for serving
- Filled and mixed soft drinks and alcohol beverages
- Maintained effective supply levels by counting, monitor and reorder food stock and dry goods
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
- Memorized recipes of different alcohol beverages
Education
Associate - Business
Lake Sumter State College
Clermont, FL05.2020
HIGH SCHOOL DIPLOMA -
Lake Minneola High School
Minneola, FL05.2018
Skills
- Upselling
- Restaurant Experience
- High volume dining
- Daily specials memorization
- Strong work ethic
- Food safety
- Cash handling
- Liquor, wine, and food service
- POS operation
Certification
- Food Handler Certification, 06/01/24, 06/30/27, 21261339
- Responsible Vendor Alcohol, 05/01/24, 08/31/24, Tri-Annual update: The habitual drunkard
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server/Bartender
Splitsville Luxury Lanes
03.2021 - Current
Barback
San Angel Inn, Mexican Pavilion at Epcot Center
08.2018 - 01.2021
Associate - Business
Lake Sumter State College
HIGH SCHOOL DIPLOMA -
Lake Minneola High School
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