Summary
Overview
Work History
Education
Skills
Volunteer
Languages
Timeline
Generic

Steven Shaoo

Jamul,CA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Dispatcher

Angelo's Towing
01.2019 - 05.2021
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with service and tow truck drivers by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Education

Bachelor of Science - Biology

San Diego State University
San Diego, CA
05.2024

Associate of Arts - Biology

Cuyamaca College
El Cajon, CA
06.2022

Skills

  • Customer Relations
  • Team Collaboration
  • Organized and Efficient
  • Patience and understanding

Volunteer

My responsibilities were to bring in patients and make sure they completed their final procedures before entering surgery. I would also accommodate their needs after the operation such as bringing warm blankets or fluids to consume. Additionally, I assist the staff by preparing the room where the patients would recover in by sanitizing the area and restocking any items that are low on supply.

Languages

Arabic
Professional Working

Timeline

Dispatcher

Angelo's Towing
01.2019 - 05.2021

Bachelor of Science - Biology

San Diego State University

Associate of Arts - Biology

Cuyamaca College
Steven Shaoo