Steven Smith

Cohoes

Summary

Dynamic sales associate with a proven track record at A-plus, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining organized displays. Skilled in cash handling and adapting to new products, fostering loyalty and repeat business in a fast-paced environment.

Experienced with operating and maintaining various types of production machinery. Utilizes technical skills to troubleshoot and resolve mechanical issues swiftly. Knowledge of safety standards and procedures to maintain secure working environment.

Manufacturing professional with extensive hands-on experience in machine operation, setup, and maintenance. Known for keen attention to detail and ability to adapt quickly to changing production needs. Highly collaborative and results-focused, consistently ensuring operational efficiency and quality.

Skilled Production Worker offering Number years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Overview

years of professional experience

Work History

Sales Associate

A-plus

02.2024 - Current

Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Maintained product displays and inventory levels, contributing to organized store environment.
Collaborated with team members to achieve sales targets through effective communication and support.
Adapted quickly to new products and promotions, providing up-to-date information to customers.
Resolved customer complaints swiftly, fostering positive relationships and repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.

Vinyl Graphics Airbrush Artist

Auto-trim Express

07.2001 - 09.2010

Applied airbrush techniques to enhance automotive interiors and exteriors.
Collaborated with design teams to ensure alignment on artistic vision and project specifications.
Maintained equipment, ensuring optimal performance and adherence to safety standards.
Assisted in preparing surfaces for painting, resulting in improved finish quality.
Executed custom designs based on client requests, enhancing customer satisfaction.
Trained new staff on airbrush techniques and operational procedures to streamline workflow.
Maintained a clean and organized workspace, allowing for efficient workflow and easy access to tools and materials.
Consistently met project specifications by closely following client guidelines and requests throughout the design process.

Pre-expander Machine Operator

Shelter Enterprises Inc

03.1998 - 06.2001

Operated machinery in compliance with safety standards and operational protocols.
Maintained equipment by performing routine inspections and addressing minor repairs.
Monitored machine performance, identifying issues for timely resolution to minimize downtime.
Followed standard operating procedures to maintain consistent product quality and safety standards.
Collaborated with team members to achieve efficient workflow and meet production targets.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.

Education

High School Diploma -

Cohoes High School

1 Tiger Circle Cohoes, New York

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength

Problem-solving
Excellent people skills
Reliable and punctual
Outgoing personality
Flexible schedule

Timeline