Steven Starba
Tonawanda,NY
Summary
Dynamic Sales Consultant with a proven track record at GEICO, excelling in customer relationship management and CRM proficiency. Expert in leveraging consultative sales techniques to boost customer satisfaction and drive sales. Demonstrated ability to seamlessly coordinate with cross-functional teams, enhancing transaction efficiency. Skilled in time management and persuasive communication, consistently achieving and surpassing sales targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Consultant
GEICO
09.2017 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Worked closely with internal team members such as mortgage officers, title agents, for seamless transaction coordination
Sales Representative
Spectrum
03.2017 - 08.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Specialist
FedEx
06.2014 - 03.2017
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Education
High School Diploma -
Kenmore West
New York05-2012
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- B2B sales
- Sales analysis
- Persuasive communication
Certification
Property and Casualty license
Timeline
Sales Consultant
GEICO
09.2017 - Current
Sales Representative
Spectrum
03.2017 - 08.2017
Sales Specialist
FedEx
06.2014 - 03.2017
Property and Casualty license
High School Diploma -
Kenmore West
Similar Profiles
Celeste NealCeleste Neal
Insurance Service Call Center Representative at GEICOInsurance Service Call Center Representative at GEICO
SHONDA CLAYTON-TURNERSHONDA CLAYTON-TURNER
TOTAL LOSS SALVAGE SUPERVISOR at GEICOTOTAL LOSS SALVAGE SUPERVISOR at GEICO
Kiana RossKiana Ross
Claims Representative at GEICOClaims Representative at GEICO