Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

STEVEN TURNER

Montville,ME

Summary

Being in the Army and Maine Army National Guard for a total of 11 years has made me an exceptional leader, follower, listener and team player. I have always been a hard worker and I take pride in exceeding at every task performed. I'm a results oriented Employee focused on increasing profits,reducing costs, inventory management and transforming customer service stancards. Also I'm a expert retail and wholesale sales professional offering 20+ years experience in customer service and retail management.

Overview

24
24
years of professional experience

Work History

Parts Manager

Shepard Chrysler Dodge Jeep Ram Saab
12.2009 - Current


Efficient Auto Parts Manager who skillfully applies extensive knowledge of auto parts and basic vehicle maintenance on all makes and models. Works efficiently with parts systems which include Reynolds and Reynolds Ignite, Chrysler Star Parts, Chrysler Dealer Connect,Chrysler,Nissan and Saab EPC'S,Tire Power,ISE,Napa Pro Link,Carquest Web Link and Autozone Pro.

Handle the tasks of analyzing sales,expenses and inventory monthly to achieve goals of profit. Ensure that over $250,000 of inventory is maintained to a minimal loss at every bi-annual inventory check. Supervise a sales force of 3 parts advisors. Attend managers meetings and conduct monthly meetings for parts and sales department.

Wide range of experience installing and selling auto parts. Ability to perform initial diagnostic evaluations and assess vehicle issues. Capable of issuing invoices and producing profit and loss statements. Capable of multitasking while maintaining quality standards. Extensive communications and organizational skills.

Updated database of available parts and adjusted stock accordingly. Performed potential employee interviews and made hiring decisions.

Parts Advisor

Shepard Chrysler Dodge Jeep Ram Saab
12.2001 - 12.2009

Learned basic computer parts operating systems to include Reynolds and Reynolds,Chrysler Dealer Connect,Chrysler and Nissan EPC'S

Assisted in stock orders. assisted in bi-annual inventories. Ensured to provide prompt service to all customers. Reported stock damages and losses to the Parts Manager. Ensured the correct merchandise was shipped in perfect condition

Education

High School Diploma - undefined

Mt. VIEW High School
1990

Skills



  • Customer-oriented
  • Active listening skills
  • Consistently meets sales goals
  • Upselling techniques
  • Skilled problem solver
  • Shipment processing
  • Motivated team player
  • Employee relations
  • Natural leader
  • Personable
  • Computer literate
  • Retail sales
  • Wholesale sales
  • Parts deliveries

Accomplishments

20 years Chrysler Parts Certified Professional

8 Years Nissan Parts Certified Professional

US Army Sergeant

US Army Accommodation Medal

2 US Army Achievement Medals

Timeline

Parts Manager

Shepard Chrysler Dodge Jeep Ram Saab
12.2009 - Current

Parts Advisor

Shepard Chrysler Dodge Jeep Ram Saab
12.2001 - 12.2009

High School Diploma - undefined

Mt. VIEW High School