Steven Valdez
Corpus Christi,TX
Summary
Seeking Internship to gain more experience with coding and software development, to help create efficient and effective solutions for complex problems. To gain experience utilizing programming languages and tools to build and maintain reliable applications towards game development. Track record of implementing best practices in software design and development, ensuring high performance and usability.
Overview
8
8
years of professional experience
Work History
Cashier Manager
Island Market Grocery Store
06.2022 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Built positive relationships with customers to increase repeat business.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored and assisted inventory
- Established strong rapport with customers, fostering loyalty and repeat business through exceptional service.
Assistant
Valtex Investments (family Owned)
06.2017 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Assist in building any aspect of the current infrastructure of the home or duplex.
- Cleanup and pick up of needed building materials
Key Holder
Dollar General Store
06.2017 - 06.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
Bachelor of Science - Computer Programming
Texas A& M University, Corpus Christi, TX US
Corpus Christi, TX12-2025
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Store opening and closing
- Time management
- Attention to detail
- Till counting
- Staff training
- POS systems
- Punctual and reliable
- Mentoring and coaching
- Workplace safety
- Object-oriented programming
- Coding
- C#
- Python
- C
- Java
- Punctual and reliable
- Mentoring and coaching
- Workplace safety
Timeline
Cashier Manager
Island Market Grocery Store
06.2022 - Current
Assistant
Valtex Investments (family Owned)
06.2017 - Current
Key Holder
Dollar General Store
06.2017 - 06.2022
Bachelor of Science - Computer Programming
Texas A& M University, Corpus Christi, TX US
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