Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steven Vazquez

Broomfield

Summary

Throughout my time at Vasa Fitness my members and their experience has always meant the most to me. I thrive in relationship building and problem solving as well as boosting retention rates. My background in fast paced environments like Target and Vasa Fitness has improved my multitasking and communication skills, ensuring that I give customers or members excellence.

Overview

2
2
years of professional experience

Work History

Member Experience Specialist

VASA Fitness
02.2023 - 02.2025
  • Participated in regular team meetings focused on sharing best practices and identifying opportunities for further enhancements to the overall member experience journey.
  • Organized and executed member focused events, to provide a sense of community and belonging among participants.
  • Booked Personal Trainer Consultations to gain the trainers more clients
  • Sold memberships and personal training
  • I was responsible for closing the gym ensuring the gym was in excellent operating condition for the opening crew.
  • Trained new staff and was assistant lead
  • Processed payments through a POS system
  • Resolved membership issues
  • Ensured a clean gym for proper operations



Food and Beverage, Fulfillment

Target
10.2022 - 01.2023
  • Provided courteous, friendly service while multitasking in fast paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.

Education

Associate of Science - Physical Therapy

Front Range Community College
Westminster, CO
08-2029

GED -

Standley Lake High School
9300 W 104th Ave Westminister, CO 80021
04-2024

Skills

  • Customer support
  • Relationship building
  • Call center experience
  • Sales
  • Member account management
  • Membership renewals
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Calm and professional under pressure
  • Reliability
  • Excellent communication
  • Understanding customer needs
  • Organizational skills
  • Adaptability and flexibility
  • Teamwork skills
  • Self motivation

Languages

Spanish
Native or Bilingual

Timeline

Member Experience Specialist

VASA Fitness
02.2023 - 02.2025

Food and Beverage, Fulfillment

Target
10.2022 - 01.2023

Associate of Science - Physical Therapy

Front Range Community College

GED -

Standley Lake High School

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Steven Vazquez