Summary
Overview
Work History
Education
Skills
Volunteer Work
References
Work Availability
Quote
Timeline
Hi, I’m

Steven Williams

Management
Lexington,SC
Steven Williams

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

20
years of professional experience
6
years of post-secondary education

Work History

Hitch RV
Columbia , SC

Service and Parts Manager
2022.11 - Current (2 years & 1 month)

Job overview

  • Increased sales by 25% since being in
    management position
  • Top service manager based on sales and service
    reviews
  • Supervise staff personnel by implementing
    company policies, protocols, work rules, and
    disciplinary action.
  • Supervised RV site investigations, reported issues,
    and escalated those that required further
    assistance.
  • Maintained store inventory.
  • Train and develop personnel to improve safety,
    employee relations, and resolve service and parts
    issues.
  • Increase profitability and report to owner of
    company.

Thor Motor Coach Rv Exchange
Wakarusa, IN

Production Supervisor
05.2017 - 11.2022

Job overview

  • Conducted routine inspections of incoming
    materials to check quality and compliance with
    established product specifications.
  • Supervised all production phases.
  • Set and revised production schedules to meet
    changing demands.
  • Build quality cabinets for RVs.
  • Trained staff of at least 7 direct labor employees
    to perform assembly and manufacture of
    product.

Three Rivers Police Department
Three Rivers, MI

Auxiliary Corporal
02.2014 - Current

Job overview

  • Maintain and manage the Auxiliary group of 14 members
  • Protect and serve the community
  • Attend all local events to provide safety
  • Ride along with certified Police Officers
  • Built excellent rapport and working relationship within the department to build trust and improve upon communication
  • Managed implementation of new training standards
  • Educated staff members on proper field procedures to boost efficiency and public trust in officers
  • Supervise and lead Auxiliary operations for Three Rivers Police Department
  • Supervise crowds at busy events, including festivals and sporting events to prevent injuries

Cell Phone Repair
Portage, MI

Store Manager
12.2015 - 12.2016

Job overview

  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Rotated merchandise and displays to feature new products and promotions
  • Analyzed and interpreted store trends to facilitate planning
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Created work schedules according to sales volume and number of employees
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
  • Hired, trained and evaluated personnel in sales and marketing

Education

Nazarene Bible College
Colorado Springs, CO

Some College from Business And Management
01.2018 - Current

University Overview

Kellogg Community College
Battle Creek, MI

Some College from Criminal Justice
01.2016 - 01.2017

University Overview

Three Rivers High School
Three Rivers, MI

High School Diploma
Jun 2007 - 01.2007

University Overview

Skills

Experience in handling problematic situations or customersundefined

Volunteer Work

Volunteer Work

(September 2023-Current) High School Youth Leader at Vivid Church

  • Integrating new youth program
  • Lead programs such as worship, study, and fellowship
  • Set goals for youth in church and communicated with parents regarding progress
  • Taught and counseled youth ages 10-15 years old
  • Raise congregational awareness of needs and contributions of youth to church life and operations

(Oct. 2018-June 2020) Tamarac Association President:

  • Initiated operational improvements using lean methodologies to drive efficiency and reduce costs
  • Run and maintain the community
  • Attend quarterly meetings
  • Manage all citizen complaints
  • Present ideas for growth of community
  • Lead investigator in trash/vehicle complaints with follow up and removal of items per bi-law policies

(Jan. 2018-June 2020) Middle School Youth Leader at Three Rivers Church of the Nazarene:

  • Lead programs such as worship, study, and fellowship
  • Set goals for youth in church and communicated with parents regarding progress
  • Taught and counseled youth ages 10-15 years old
  • Raise congregational awareness of needs and contributions of youth to church life and operations
  • Share valuable life experiences with youths aged children to promote positive self-esteem and improve social skills

References

References

Professional Matt Stark 269.244.0448
Spiritual Robert Anderson 269.506.3348

Personal Daniel DeForge 248.935.2812
Personal Ronald Buckhold 269.366.5023

Availability
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Service and Parts Manager
Hitch RV
2022.11 - Current (2 years & 1 month)
Nazarene Bible College
Some College from Business And Management
01.2018 - Current
Production Supervisor
Thor Motor Coach Rv Exchange
05.2017 - 11.2022
Kellogg Community College
Some College from Criminal Justice
01.2016 - 01.2017
Store Manager
Cell Phone Repair
12.2015 - 12.2016
Auxiliary Corporal
Three Rivers Police Department
02.2014 - Current
Three Rivers High School
High School Diploma
Jun 2007 - 01.2007
Steven WilliamsManagement