Steven Wood
Celina,TX
Summary
Accomplished General Manager offering many years of management expertise including staff training & development, building customer relations, smashing all goals put in front of me, & building a team that's driven to be the best of the best without fail.
Overview
1
1
Certification
5
5
years of professional experience
Work History
General Manager
Papa Johns(PJ Hood)
Celina, Texas
11.2025 - Current
- Oversaw daily operations for multiple restaurant locations.
- Conducted recruitment and training of new general managers to enhance team performance.
- Local Marketing to Schools and building a relationship with the city.
General Manager
Papa Johns (Buckeye Pizza)
Goodyear, Arizona
08.2024 - 11.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented employee recognition programs to motivate staff members toward achieving organizational goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Administered employee discipline through verbal and written warnings.
General Manager
Dominos Pizza Inc.
Avondale, Arizona
02.2022 - 08.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Guided management and supervisory staff to promote smooth operations.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Prepared staff work schedules and assigned team members to specific duties.
Shift Lead
Dominos Pizza Inc.
Buckeye, Arizona
10.2021 - 02.2022
- Supervised team members during peak service hours.
- Trained new employees on company procedures and customer service.
- Managed inventory levels and ordered supplies as needed.
Customer Service Representative
Dominos Pizza Inc.
Buckeye, Arizona
07.2021 - 10.2021
Education
Odyssey Prep Academy
Buckeye, ArizonaSkills
- Staffing
- Employee scheduling
- Inventory control
- Local marketing
- Team training and development
- Conflict resolution
Certification
Servsafe
Accomplishments
Multiple Awards/Plaques from my Dominos days for my increased sales & exceptional service times
Timeline
General Manager
Papa Johns(PJ Hood)
11.2025 - Current
General Manager
Papa Johns (Buckeye Pizza)
08.2024 - 11.2025
General Manager
Dominos Pizza Inc.
02.2022 - 08.2024
Shift Lead
Dominos Pizza Inc.
10.2021 - 02.2022
Customer Service Representative
Dominos Pizza Inc.
07.2021 - 10.2021
Odyssey Prep Academy