Steven Youngs
Orrington,ME
Summary
Experience in customer service, cash handling, and team communication. Strong in Microsoft Excel, problem-solving, and audit procedures, with a BBA in Accounting and Finance in progress.
Overview
2
2
years of professional experience
Work History
Secretary
Phi Eta Kappa
Orono, Maine
08.2026 - Current
- Coordinated meetings, events, and reminders for Phi Eta Kappa leadership to ensure organized operations.
- Communicated notices, agendas, and updates to Phi Eta Kappa members to keep them informed and engaged.
- Monitored attendance for chapter meetings and Phi Eta Kappa events to assess member participation.
- Managed calendar reminders for upcoming deadlines or events associated with Phi Eta Kappa.
Service Leader
Hannaford
Brewer, Maine
03.2025 - 08.2025
- Supported Hannaford customer service desk with returns, complaints, and payment questions.
- Monitored front-end lanes, registers, and self-checkout to support smooth guest flow.
- Guided cashiers on Hannaford service standards and register procedures.
- Opened and closed service desk following Hannaford cash-handling steps.
- Performed cash audits to ensure accuracy of register totals. using Hannaford cash-handling steps to check if there was the same amount of cash in the register that the receipt showed and then highlighted if it was over under or over.
Education
BBA - Accounting And Finance
University of Maine
Orono, ME05-2029
Skills
- Microsoft Excel
- Cash handling
- Team communication
- Problem-solving
- Audit procedures
Timeline
Secretary
Phi Eta Kappa
08.2026 - Current
Service Leader
Hannaford
03.2025 - 08.2025
BBA - Accounting And Finance
University of Maine