STEVENA SAINT AUDE
Miami,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Providence Community Health Center
2020.03 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
Education
No Degree - Nursing Science
Miami Dade College
Miami, FLHigh School Diploma -
Canado
Haiti06.2018
Skills
- Visitor and Customer Relations
- Referral Coordination
- Impression Taking
- Confirming Transactions
- Front Desk Reservations
- Listening Skills
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Guest Registration
- Customer Assistance
- Sensitive Information Handling
- Hospitality Service
- Manage Files
Languages
English
Professional Working
French
Professional Working
creole
Professional Working
Timeline
Front Desk Receptionist
Providence Community Health Center
2020.03 - Current
No Degree - Nursing Science
Miami Dade College
High School Diploma -
Canado
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