Stevey Weddington
Lexington,KY
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Versatile Assistant General Manager with 7 years of experience overseeing daily retail operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
10
10
years of professional experience
Work History
Assistant Drug GM Manager
Kroger
Lexington, KY
10.2014 - Current
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Mentored and motivated team members to achieve challenging business goals.
- Motivated, trained and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Wrote scheduling for department needs
- Operate pallet jacks and straddle stackers to organize pallets to maintain a clean and safe work environment
Loader /Unloader Associate
UPS
Lexington, KY
01.2014 - 10.2014
- Handled packages with care while transporting from truck to loading dock.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Unloaded packages with care and placed in proper staging area.
- Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
Shelter Attendent
Clark County Animal Shelter
Winchester, KY
07.2013 - 05.2014
- Determined customer needs by asking relevant questions and listening actively to responses.
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Educated customers about brand to incite excitement about company's mission and values.
- Locked and unlocked facilities to allow participants entry or shut down after events.
- Instructed guests and directed to clean and open stalls.
- Replaced restroom supplies, sanitized counters and mopped.
- Gathered soiled linen and washed in laundry room.
- Responded to all customer inquiries thoroughly and professionally.
Waitress
Frische's Big Boy
Winchester, KY
11.2011 - 02.2013
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Greeted new customers, discussed specials and took drink orders.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Education
High School Diploma -
Gerorge Rogers Clark HIgh School
Winchester, KY06.2013
Skills
- Originality and Creativity
- Sales Promotion
- Business Leadership
- Department Oversight
- Staff Scheduling
- Assignment Delegation
- Employee Motivation
- Problem Anticipation and Resolution
- Verbal and Written Communication
- Decision Making
- Quality Assurance
Timeline
Assistant Drug GM Manager
Kroger
10.2014 - Current
Loader /Unloader Associate
UPS
01.2014 - 10.2014
Shelter Attendent
Clark County Animal Shelter
07.2013 - 05.2014
Waitress
Frische's Big Boy
11.2011 - 02.2013
High School Diploma -
Gerorge Rogers Clark HIgh School