Stevi Green
Grocery/Warehouse/Clerical
Garden Grove,CA
Summary
Dynamic and detail-oriented professional with a dedicated work ethic and expertise in logistics coordination. Proven track record at Sprouts Farmers Market in enhancing customer satisfaction through meticulous product selection and personalized service. Skilled in food safety protocols, ensuring quality and accuracy in order fulfillment while fostering strong customer relationships.
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
20
20
years of professional experience
Work History
Instacart Shopper
Instacart
04.2019 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
- Fostered strong connections with repeat customers by remembering preferences, offering personalized recommendations, and exceeding expectations for service.
Night Crew Clerk/General Merchandiser
Stater Bros. Markets
07.2022 - 08.2025
- Aided in the accomplishment of team objectives by providing support during staff shortages or unusually busy periods.
- Improved efficiency with thorough understanding of store layout, enabling quick location of products for customers.
- Ensured accurate pricing by routinely updating price tags and shelf labels in accordance with company guidelines.
- Assisted in achieving store''s sales goals by effectively promoting current deals and special offers to customers.
- Demonstrated versatility through cross-training in various departments, increasing overall efficiency of night crew operations.
- Maintained a clean and organized store environment for optimal shopping experience by restocking shelves and conducting regular inventory checks.
- Reduced waste by properly rotating perishable items according to expiration dates, ensuring freshness for customers.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
E-Commerce Personal Shopper Lead
Sprouts Farmers Market Inc, Grocery
03.2021 - 05.2022
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Completed required paperwork, logs and other documentation according to internal policies to accurately track sales and delivery metrics.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Participated in team meetings and staff training sessions.
Warehouse Worker
Blue Crew
03.2019 - 01.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
IT Certification - Internet Technology
Calbright College
Garden Grove, CA02-2026
Skills
- Mobile application expertise
- Critical reading skills
- Dedicated work ethic
- Product selection
- Proficient in food safety protocols
- Logistics coordination
- Meticulous attention to detail
- Proficient in computer applications
- Conflict resolution skills
Timeline
Night Crew Clerk/General Merchandiser
Stater Bros. Markets
07.2022 - 08.2025
E-Commerce Personal Shopper Lead
Sprouts Farmers Market Inc, Grocery
03.2021 - 05.2022
Instacart Shopper
Instacart
04.2019 - Current
Warehouse Worker
Blue Crew
03.2019 - 01.2021
IT Certification - Internet Technology
Calbright College
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