Competent installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Skilled at building relationships with customers and solving problems. Excellent communication and planning skills.
Overview
15
15
years of professional experience
Work History
Premises Technician
AT&T
02.2016 - 03.2023
Perform all aspects of installing, repairing, disconnecting, modifying, upgrading and downgrading of customer service offerings, including CPE and inside wire
Performs inspections on CPE and takes actions based on results of such inspections to ensure services are working properly
Performs other miscellaneous technical, administrative and clerical functions as assigned and communicates with customers
Work both inside and outside performing hardware installations, routine maintenance and interpreting reports
Utilizing troubleshooting skills to identify and resolve complex system hardware/software problems, and execute engineering work orders
Engaged in installation, rearrangement, removal, and/or repair of U-verse services from serving terminal inward
Provide user support by diagnosing network and device problems and implementing technical or procedural solutions
Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems
Prepare system activity and performance reports
Assess existing facilities' needs for new or modified telecommunications systems
Maintained company vehicle and company equipment.
Supply Technician
Arkansas Army National Guard
10.2008 - Current
Receives, inspects, inventories, loads, unloads, segregates, stores, issues, delivers and turns-in organization and installation supplies and equipment
Operates unit-level computer
Prepares all unit/organizational supply documents
Maintains automated supply system for accounting of organizational and installation supplies and equipment
Issues and receives small arms
Secures and controls weapons and ammunition in security areas
Schedules and performs preventive and organizational maintenance on weapons
Inspects completed work for accuracy and compliance with established procedures
Coordinates supply activities
Reviews and annotates changes to unit material condition status report
Post transactions to organizational and installation property books and supporting transaction files
Determines method of obtaining relief from responsibility for lost, damaged and destroyed supply items.
Order Builder
Coca Cola Bottling
07.2013 - 10.2015
Build orders according to assigned load tickets using industrial power equipment
Manually lift and move product to restock and repack ensuring date code accuracy and proper rotation
Adhere to good manufacturing practices and safety standards
Responsible for meeting productivity requirements
Stage completed pallets in designated area bumper to bumper distribution center
Order Picker
Bumper To Bumper Auto Parts
07.2010 - 06.2013
Receive and count stock items, and record data manually or using computer
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.