Open To Work
Stevie Monroy
Coeur d'Alene
Summary
Motivated with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Restaurant Server
Texas Roadhouse
11.2025 - 04.2026
- Prioritized and organize tasks to efficiently accomplish service times and goals.
- Handle customer inquiries and resolve issues quickly through active listening and problem solving skills.
- engage with customers while multi-tasking in a high pressure environment.
Life and Health Insurance Broker
Symmetry Financial Group
08.2024 - 01.2026
- Managed multiple accounts simultaneously, ensuring timely delivery of services and client satisfaction.
- Presented and explained insurance policy options tailored to clients' specific needs and goals, enhancing their understanding and decision-making.
- Built and maintained relationships with carriers, vendors, and regulators to facilitate seamless operations and compliance.
- Field underwriting reports including initial intake of health conditions detailing key findings and observations.
Certified Dental Assistant
Heritage Health
08.2023 - 04.2025
- Communicated effectively to enhance team dynamics and improve workplace productivity.
- Supported patient care and nurtured relationships with staff while collaborating with dentists.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Preload Supervisor
UPS
11.2022 - 06.2023
- Resolved personnel problems, empathized, clarified concerns, valued teamsters thoughts and feelings.
- Implemented corrective action plans when necessary to address performance deficiencies or policy violations.
- Monitor productivity and make adjustments to hit daily goals.
Dental Lab Manager
Absolute Smile Design
Spokane
03.2008 - 11.2022
- Set and oversaw quality assurance guidelines for laboratory work.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Skills
- Customer service
- Sales strategies
- Team collaboration
- Communication skills
- Problem solving
- Time management
- Adaptability
- Attention to detail
- Driven
- Cold calling
- Document preparation
- Highly organized