Stewart Kukowski
2706 West Ashlan Ave. # 118 Fresno,CA
Summary
Detail-oriented Customer Service Associate with 15 years of grocery and retail experience. Proven ability to resolve customer inquiries and enhance satisfaction through exceptional service as well as product usefulness and product knowledge.
Overview
21
21
years of professional experience
Work History
Customer Service Associate/Freezer Lead
Smart & Final Extra
Fresno, CA
03.2013 - Current
- Processed customer transactions swiftly and accurately in a high-paced retail setting.
- Resolved customer inquiries and concerns promptly to maintain satisfaction.
- Ensured organized cash register area through diligent cash handling procedures.
- Provided exceptional customer service for product inquiries and locations to improve overall customer satisfaction.
- Guided customers to specific brands and quantities in the freezer section to meet their needs.
Resume Committee
Central Valley Professionals
Fresno, California
07.2010 - 03.2013
- Completed day-to-day duties accurately and efficiently.
- Developed innovative strategies to improve associates' resumes and interview skills.
Training & Development Specialist
Central Valley Professionals
Fresno, CA
06.2011 - 02.2013
- Developed training materials to enhance employee skills and support career development.
- Identified opportunities for improvement within existing course material designs and handouts.
- Provided information, tools, and resources needed to apply and or inquiry about jobs or careers that relate to their experience.
Assistant Manager
Rite-Aid Pharmacy
Fresno, California
03.2008 - 06.2010
- Trained and mentored staff on customer service and product knowledge.
- Assisted in developing promotional displays to enhance product visibility.
Assistant Manager
Aaron Brothers Art & Framing
Fresno, California
08.2007 - 03.2008
- Managed inventory levels, placing orders to maintain stock availability.
- Assisted in developing promotional displays to enhance product visibility.
MARKETING MANAGER
San Joaquin Valley Farms
Clovis, California
05.2005 - 01.2006
- Coordinated events and trade shows to promote products and build customer relationships.
- Generated ideas to increase sales through creative promotions.
- Organized trade shows and exhibitions to promote brand awareness.
Education
Bachelor of Science - Business Administration & Emphasis in Marketing
California State University, Fresno
Fresno, CA05-2002
Associate of Arts - General Studies
Fresno City College
Fresno, CA05-1998
Skills
- Transaction processing
- Customer inquiries
- Cash handling
- Product knowledge
- Inventory management
- Customer relationship managem
- Organizational skills
Timeline
Customer Service Associate/Freezer Lead
Smart & Final Extra
03.2013 - Current
Training & Development Specialist
Central Valley Professionals
06.2011 - 02.2013
Resume Committee
Central Valley Professionals
07.2010 - 03.2013
Assistant Manager
Rite-Aid Pharmacy
03.2008 - 06.2010
Assistant Manager
Aaron Brothers Art & Framing
08.2007 - 03.2008
MARKETING MANAGER
San Joaquin Valley Farms
05.2005 - 01.2006
Bachelor of Science - Business Administration & Emphasis in Marketing
California State University, Fresno
Associate of Arts - General Studies
Fresno City College