Stewart Orozco
Spring
Summary
Dynamic sales associate with proven expertise at The Home Depot Store 6806, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in inventory management and teamwork, achieving a 20% improvement in product placement efficiency. Adept at building lasting customer relationships, driving repeat business, and maintaining store appeal through strategic merchandising.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Home Depot Store 6806
10600 East Fwy, Houston, TX 77029
03.2023 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and system updates.
- Trained new associates on store policies and customer service protocols.
- Implemented best practices for merchandising, resulting in improved product placement efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Safely transported valuable goods while adhering to safety protocols and procedures.
Education
Associate of Applied Science - Automotive Technician
Lone Star College North Harris
Oak West Dr, Houston, TX 7707312-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent communication skills
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate
The Home Depot Store 6806
03.2023 - Current
Associate of Applied Science - Automotive Technician
Lone Star College North Harris