Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Sthefanee Galvez

Sthefanee Galvez

West New York,NJ

Summary

Experienced creative entrepreneur and digital business owner with a focus on Canva template design and comprehensive virtual assistant services. Leveraging 13 years of administrative expertise, consistently delivering top-notch digital products and professional support solutions. Recognized for establishing efficient systems, fostering strong client relationships, and achieving exceptional results. Bilingual professional seamlessly integrating technical skills with creative design capabilities to cater to a diverse global client base.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Independent Business Owner

Remote Sell Essence Online Store
04.2020 - Current
  • Design and sell professional Canva templates, generating consistent monthly revenue through digital product sales and virtual assistant services.
  • Manage comprehensive facets of the online business, including marketing, customer service, and product development, to ensure smooth operations.
  • Develop effective marketing strategies and execute promotional campaigns across multiple digital channels, enhancing brand visibility and expanding the customer base.
  • Analyze sales data to identify trends, create business plans, and negotiate contracts, supporting quality and cost-effectiveness while fostering client and partner relationships.

Sales Specialist I

Blxck One Group
11.2024 - 04.2025
  • Implemented diverse sales strategies and managed the sales process from lead generation to closure, achieving or surpassing sales targets.
  • Conducted product demonstrations and presentations to effectively showcase offerings and analyze customer needs to recommend suitable products or solutions.
  • Developed and sustained strong relationships with customers, recognizing opportunities for larger deals and escalating them to management when necessary.
  • Collaborated with cross-functional teams to ensure customer satisfaction and maintained accurate records of sales activities in the CRM system.

Talent Acquisition Partner

THCO - We Are Hiring
11.2024 - 04.2025
  • Cultivated strategic partnerships by identifying and qualifying potential clients, leading to successful business collaborations.
  • Developed and implemented business development plans that consistently achieved sales targets and identified new market opportunities.
  • Managed the entire sales cycle, from initial contact through contract negotiation and closure, ensuring revenue and profitability maximization.
  • Collaborated with cross-functional teams to deliver seamless solutions and maintain strong, long-term client relationships, enhancing overall customer satisfaction.

Appointment Setting Specialist - B2B Sales Development

TeamingPro
11.2024 - 01.2025
  • Conducted strategic outbound calling campaigns to C-level executives and business owners, qualifying prospects for business development programs.
  • Managed the full-cycle appointment-setting process, ensuring effective scheduling and confirmation of meetings.
  • Collaborated closely with sales teams to maintain a conversion rate exceeding 40% on scheduled appointments.
  • Consistently scheduled over 100 qualified appointments daily, driving revenue growth through targeted lead qualification and relationship-building.

Administrative Assistant

Our Lady of Mt. Carmel - St. Benedicta - St. Mary of the Assumption Roman Catholic Church
01.2019 - 03.2020
  • Managed administrative functions including scheduling, document preparation, and data entry, ensuring efficient office operations and accurate record-keeping.
  • Facilitated internal and external communication by screening calls, directing inquiries, and maintaining professional relationships with associates and visitors.
  • Maintained office inventory and supply orders, contributing to streamlined workflow and operational efficiency.

Online Tutor

UPchieve
01.2016 - 12.2018
  • Delivered online tutoring in over 20 subjects, including Mathematics, Science, and SAT Prep, for low-income high school students, utilizing multimedia resources to enhance understanding and engagement.
  • Collaborated with fellow tutors to ensure consistent teaching practices, maintained detailed records of student performance, and adapted lesson plans to meet individual learning objectives.
  • Provided personalized support and constructive feedback, fostering critical thinking skills and helping students develop effective study strategies and boost self-confidence.

Administrative Assistant

Bellevue Hospital Center - Dermatology Department
01.2013 - 01.2015
  • Provided comprehensive administrative support to the management team, including scheduling meetings, preparing agendas, and maintaining accurate records and calendars.
  • Compiled data from various sources into structured reports and managed databases to ensure accuracy, while maintaining confidentiality and attention to detail in filing systems.
  • Facilitated effective communication within the organization and with external parties, answered inquiries, and managed office inventory and supplies efficiently.

Third-Grade Teacher Assistant

P.S 10 A Magnet School for Math, Science, and Technology
01.2012 - 01.2013
  • Collaborated with the lead teacher to adapt curriculum and implement effective classroom management practices, enhancing the learning experience for students.
  • Conducted small group instruction sessions focusing on individual student needs, supporting the successful inclusion of children with special needs through differentiated instruction methods.
  • Developed innovative and interactive activities to engage students, facilitated problem-solving tasks, and encouraged critical thinking during class discussions.

Education

Bachelor of Arts - BA - Ingeniería Informática / Information Technology

UNIR
12.2029

Bachelor of Arts - BA - Psychology and Mathematics

Hunter College
01.2022

Skills

  • Customer Service
  • Data Entry
  • Communication
  • Time Management
  • Organization
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Adaptability
  • Document Management
  • Scheduling
  • Calendar Planning
  • Data Management
  • Canva
  • Adobe Creative Suite
  • Graphic Design Principles
  • Asana
  • Trello
  • ClickUp
  • Dubsado
  • HoneyBook
  • Salesforce
  • HubSpot
  • Airtable
  • Notion
  • HighLevel
  • Lead Generation
  • Google Workspace
  • Social Media Management
  • Email Marketing
  • Content Creation
  • Customer Service Excellence
  • Internal Coordination
  • Professional Correspondence
  • Workflow Optimization
  • SEO
  • Google Ads
  • Social Media Campaigns
  • Performance Analysis
  • Strategic Decision Making
  • Template Design and Creation
  • Business Systems Development
  • Client Relationship Management
  • Project Management
  • Virtual Team Collaboration
  • Microsoft Office Proficiency
  • Data entry
  • File and record keeping
  • Accounting support
  • Project management

Certification

  • Digital Marketing Internship Programme, 2024-01-01
  • Uso estratégico de IA para emprender, 2024-01-01
  • Certificado de culminación del Curso de Asistente Virtual, 2024-01-01
  • Microtendencias y SEG, 2024-01-01
  • Comienzo mi negocio, 2024-01-01

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Specialist I

Blxck One Group
11.2024 - 04.2025

Talent Acquisition Partner

THCO - We Are Hiring
11.2024 - 04.2025

Appointment Setting Specialist - B2B Sales Development

TeamingPro
11.2024 - 01.2025

Independent Business Owner

Remote Sell Essence Online Store
04.2020 - Current

Administrative Assistant

Our Lady of Mt. Carmel - St. Benedicta - St. Mary of the Assumption Roman Catholic Church
01.2019 - 03.2020

Online Tutor

UPchieve
01.2016 - 12.2018

Administrative Assistant

Bellevue Hospital Center - Dermatology Department
01.2013 - 01.2015

Third-Grade Teacher Assistant

P.S 10 A Magnet School for Math, Science, and Technology
01.2012 - 01.2013

Bachelor of Arts - BA - Ingeniería Informática / Information Technology

UNIR

Bachelor of Arts - BA - Psychology and Mathematics

Hunter College

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Sthefanee Galvez