Storm West
Bartender / Server
Las Vegas,NV
Summary
Dependable Server & Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Server and Bartender
Indulge Cafe
Las Vegas, United States
06.2022 - 12.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items and recorded order information.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Bartender
Outback Steakhouse
Los Angeles, CA
10.2020 - 05.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Obtained cash bank and stocked service bar to prepare for operation.
Server Shift Leader
Blackbeardiners
Hawthorne, CA
10.2017 - 11.2020
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Education
High School Diploma -
Mccluer South-Berkeley High School
Ferguson, MO 09.2009 - 06.2012
Skills
Guest relations management
Food and beverage pairings
High-volume dining
Cash handling
Leadership promotion
Management development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server and Bartender
Indulge Cafe
06.2022 - 12.2022
Bartender
Outback Steakhouse
10.2020 - 05.2022
Server Shift Leader
Blackbeardiners
10.2017 - 11.2020
High School Diploma -
Mccluer South-Berkeley High School
09.2009 - 06.2012