Dynamic and dedicated professional with extensive experience in customer service at Kent Kwik Convenience Stores. Proven track record in cash handling and fostering customer relationships, enhancing repeat business. Recognized for exceptional patience and empathy, consistently delivering outstanding service and ensuring accurate transactions. Committed to maintaining high standards of integrity and work ethic.
Overview
5
5
years of professional experience
Work History
Cashier
Kent Kwik Convenience Stores
11.2022 - 03.2025
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Checked in truck and vendors
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Stocking Merchandise
Safe handling
Lottery check in and placement for customers
Prepared check pickup for Loomis
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Dollar Tree Stores
03.2022 - 09.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Elderly Caregiver
Crossland Care
12.2019 - 03.2022
Offered companionship and kindness to elderly patients.
Cleaned house, managed laundry.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Provided safe mobility support to help patients move around personal and public spaces.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.