Results-driven leader with expertise in conflict resolution and customer service. Experience in mentoring teams and coordinating cross-functional projects to ensure alignment with company objectives and exceed performance expectations.
Overview
14
14
years of professional experience
Work History
Team Lead
Pacific Acoustics
01.2022 - 03.2026
Oversaw team operations to enhance workflow efficiency and accuracy.
Implemented process improvements to reduce project turnaround time and increase quality standards.
Coordinated cross-functional teams to align project goals with company objectives.
Commute between diverse job sites in different states to confirm all projects meet completion standards.
Certified Peer Support Specialist
The Haven
02.2020 - 01.2022
Facilitated peer support groups to promote recovery and wellness among clients.
Developed individualized support plans, aligning with client goals and needs.
Mentored new peer support specialists, enhancing team performance and cohesion.
Coordinated transportation and support services for clients undergoing medically-assisted therapy.
Carpenter Subcontractor
Pacific Acoustics
03.2015 - 02.2020
Collaborated with team members to ensure project deadlines were met.
Coordinated with small teams to perform a range of subcontractor activities in multiple areas.
Managed scissor lift operations and additional worksite equipment when needed.
Front Desk Security Officer
Babe's Gentleman Club
01.2013 - 03.2015
Monitored entrance and exit points to ensure safety and security of all guests.
Assisted in emergency response situations, coordinating with local law enforcement when necessary.
Authenticates that performers hold current sheriff's licenses.
Sales Associate
Deja Vu Love Boutique
04.2012 - 01.2013
Drove sales through exceptional customer service and product knowledge.
Developed promotional displays to enhance product visibility and appeal.
Collaborated with team members to achieve daily sales goals consistently.