STUART MEARNS
Orange County,CA
Summary
Results-driven Operations Leader with a proven track record in enhancing operational efficiencies, boosting productivity, and driving cross-functional collaboration. Expertise in process optimization, employee engagement, and resolving supply chain challenges. Adept at managing complex teams, improving customer satisfaction, and achieving sustainable growth through strategic decision-making.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
CONTROLLED MOTION SOLUTIONS
08.2024 - Current
- Oversee operations for multiple branch locations, driving consistency in operational processes and ensuring adherence to company standards across all regions.
- Manage a cross-functional team of 50+ employees, fostering collaboration between sales, warehouse, production, and customer service teams.
- Lead the implementation of new policies and procedures aimed at improving operational efficiency and reducing operational costs.
- Spearheaded the optimization of supply chain processes, reducing lead times through strategic partnerships with key suppliers.
- Developed and implemented performance metrics and KPIs to track operational efficiency, contributing to an improvement in overall performance.
- Work closely with senior management to align regional strategies with company-wide goals, achieving consistent revenue growth across all regions.
Branch Manager
CONTROLLED MOTION SOLUTIONS
04.2019 - 08.2024
- Led a team of 20+ employees and managed cross-functional relationships with suppliers and vendors, resulting in an improvement in product distribution and a reduction in supply chain delays.
- Spearheaded the budgeting, forecasting, and reporting processes, ensuring accuracy and driving a 10% increase in branch revenue year-over-year.
- Directed the inside and outside sales teams, driving growth by expanding customer base and upselling existing services.
- Managed inventory and warehouse teams, ensuring optimal stock levels and a 98% on-time delivery rate.
- Promoted and successfully launched new branch locations, overseeing recruitment, training, and operational setup.
Warehouse Operations Manager
CONTROLLED MOTION SOLUTIONS
01.2017 - 04.2019
- Managed $4M in inventory and oversaw three separate warehouse locations, improving operational efficiency and reducing costs by through process optimization.
- Strengthened vendor relationships and streamlined purchasing processes, contributing to a 20% reduction in procurement lead time.
- Increased on-time delivery, leading to improved customer satisfaction and retention.
Warehouse Manager
CONTROLLED MOTION SOLUTIONS
05.2014 - 01.2017
- Oversaw daily operations for a single warehouse location, ensuring seamless flow of products, reducing processing time.
- Optimized inventory control and scheduling, reducing transportation costs and minimizing stockouts.
Inside Sales Account Manager
CONTROLLED MOTION SOLUTIONS
06.2012 - 05.2014
- Managed 20+ accounts across various industries, achieving a 10% increase in sales by identifying and capitalizing on customer needs and opportunities.
- Delivered accurate quotes, product information, and ensured correct pricing, improving customer retention and satisfaction.
Account Manager
DISPLAYITINC.
Foothill Ranch, CA
01.2014 - 04.2014
- Managed 25+ key accounts in the action sports industry, driving customer loyalty and improving product delivery timelines.
- Collaborated with design, production, and engineering teams to deliver tailored solutions, meeting client specifications.
Regional Service Sales Technician
CONTROLLED MOTION SOLUTIONS
07.2011 - 06.2012
- Managed service and repair operations for 20+ accounts, increasing sales through successful upselling and maintaining high customer satisfaction.
Department Sales Manager (Ski & Bike)
FOOTLOOSE SPORTS
Mammoth Lakes, CA
01.2002 - 05.2011
- Managed daily store operations, optimized staff performance, and increased sales during peak seasons.
- Improved inventory management and forecasted purchasing trends, reducing excess stock and enhancing cash flow.
Regional Mobile Technician
HYDRASUN GROUP Ltd.
Aberdeen, Scotland
01.1999 - 01.2001
- Provided technical service and repairs across various industries, resulting in an increase in repeat business from satisfied customers.
- Enhanced operational efficiency by identifying recurring issues and offering upgrades to prevent future problems.
Education
Bachelor of Architecture - Architecture
Robert Gordon University
Scotland01-1999
National Certificate - Architecture
Aberdeen College
Scotland01-1997
Skills
- Strategic Decision Making: Expert in evaluating performance metrics and making data-driven decisions to maximize operational efficiency
- Team Leadership & Collaboration: Skilled in fostering high-performing teams and driving collaboration across departments
- Process Optimization: Proven ability to streamline processes to enhance productivity, reduce costs, and improve service delivery
- Supplier & Vendor Relations: Strong background in managing supplier relationships and negotiating favorable terms to meet business goals
- Change Management: Adept at leading teams through transitions and implementing new policies to ensure operational success
- Customer Satisfaction & Retention: Focused on maintaining high levels of customer satisfaction by improving service quality and product availability
Certification
- Proficient in ERP software, Excel, and other data analysis tools.
- Strong knowledge of Lean, Six Sigma, and other process improvement methodologies.
- Leadership training and mentoring certifications.
Timeline
Regional Operations Manager
CONTROLLED MOTION SOLUTIONS
08.2024 - Current
Branch Manager
CONTROLLED MOTION SOLUTIONS
04.2019 - 08.2024
Warehouse Operations Manager
CONTROLLED MOTION SOLUTIONS
01.2017 - 04.2019
Warehouse Manager
CONTROLLED MOTION SOLUTIONS
05.2014 - 01.2017
Account Manager
DISPLAYITINC.
01.2014 - 04.2014
Inside Sales Account Manager
CONTROLLED MOTION SOLUTIONS
06.2012 - 05.2014
Regional Service Sales Technician
CONTROLLED MOTION SOLUTIONS
07.2011 - 06.2012
Department Sales Manager (Ski & Bike)
FOOTLOOSE SPORTS
01.2002 - 05.2011
Regional Mobile Technician
HYDRASUN GROUP Ltd.
01.1999 - 01.2001
National Certificate - Architecture
Aberdeen College
Bachelor of Architecture - Architecture
Robert Gordon University