Suban Sriraksa Llanes
San Jose,CA
Summary
Highly personable and reliable professional with over a decade of experience in customer service within the beauty, wellness, and healthcare sectors. Seeking a position as a Receptionist or Cosmetic Product Advisor, where exceptional interpersonal skills, product expertise, and a commitment to excellence can contribute to a positive and refined customer experience.
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
Sparadise La Brea
Los Angeles, USA
01.2025 - 04.2025
- Provide a welcoming and tranquil front-desk experience for all guests
- Manage high-volume phone inquiries and appointment scheduling with professionalism
- Consult with clients to recommend tailored massage and wellness programs
Front Desk Coordinator
Dr. Lum Dental
San Jose, USA
01.2023 - 01.2024
- Handled front-office duties including scheduling, insurance processing, and patient coordination
- Ensured a warm, professional, and organized environment for patients and staff alike
Patient Care Coordinator
Cosmetic Surgery Clinic
Bangkok, Thailand
01.2019 - 01.2022
- Guided patients through pre- and post-operative care, ensuring a smooth and reassuring experience
- Maintained strict adherence to OSHA standards and clinical protocols
- Coordinated appointments, follow-ups, and medical communications with confidentiality
Service Supervisor
Currency Exchange Center
Bangkok, Thailand
01.2018 - 01.2019
- Oversaw daily foreign currency transactions with accuracy and security
- Trained staff on best practices for fraud prevention and customer service
- Maintained operational efficiency in a high-demand service environment
Senior Sales & Service Associate
Optimo Cosmetics
Bangkok, Thailand
01.2016 - 01.2018
- Delivered personalized beauty consultations and luxury product recommendations
- Spearheaded sales campaigns and product launches, significantly boosting monthly revenue
- Trained and mentored junior staff on client engagement and visual merchandising
Education
Bachelor of Science - Sports Science
Chulalongkorn University
Bangkok Thailand 05-2014
Skills
- Premium-level customer service
- Cross-cultural communication
- Emergency and safety protocol knowledge
- Time management and organizational skills
- Beauty, skincare, and product consultation
- Digital and social media communication
- First aid and sanitation principles
Languages
- English, Fluent
- Thai, Native
- Mandarin, Conversational
Timeline
Front Desk Coordinator
Sparadise La Brea
01.2025 - 04.2025
Front Desk Coordinator
Dr. Lum Dental
01.2023 - 01.2024
Patient Care Coordinator
Cosmetic Surgery Clinic
01.2019 - 01.2022
Service Supervisor
Currency Exchange Center
01.2018 - 01.2019
Senior Sales & Service Associate
Optimo Cosmetics
01.2016 - 01.2018
Bachelor of Science - Sports Science
Chulalongkorn University