Subroto Das
Marietta
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at BP Gas Station Service. Proven track record in cash handling and problem-solving, enhancing service quality and reducing wait times. Recognized for fostering collaboration and maintaining a positive work environment while ensuring compliance with company policies.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
BP Gas Station Service
08.2024 - Current
- Supervised cash handling procedures ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers, fostering team collaboration and enhancing service quality.
- Streamlined checkout processes, reducing wait times and improving customer satisfaction ratings.
- Managed inventory control, minimizing discrepancies through diligent monitoring and reporting.
Cashier
Citgo Gas Station
02.2017 - 02.2024
- Managed cash register operations, ensuring accurate transactions and balancing of cash drawers.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, processing payments and managing inventory levels effectively.
- Trained new staff on cash handling procedures and store policies to enhance team performance.
Cook
Twin Peaks
07.2021 - 11.2023
- Prepared and cooked menu items following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen workspace to ensure efficient operations.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to meet daily meal service demands and special requests.
Cook
Chilis's Bar and Grill
06.2017 - 07.2022
- Prepared high-quality ingredients, ensuring freshness and compliance with health standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and safety protocols.
- Assisted in menu planning, contributing creative ideas for seasonal dishes.
- Collaborated with team members to streamline food preparation processes.
Education
High School Diploma -
Govt Jubilee High School Sunamgonj
Bangladesh02-1994
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
Timeline
Cashier Team Lead
BP Gas Station Service
08.2024 - Current
Cook
Twin Peaks
07.2021 - 11.2023
Cook
Chilis's Bar and Grill
06.2017 - 07.2022
Cashier
Citgo Gas Station
02.2017 - 02.2024
High School Diploma -
Govt Jubilee High School Sunamgonj