Suchi Mishra
Melbourne,Victoria
Summary
As a seasoned IT professional, my primary expertise lies in Business Analysis, complemented by significant experience in roles such as Project Manager, Quality Analyst, Product Owner, and Scrum Master. Throughout my career, I have worked across diverse domains including Payments, Hedge Fund Administration, Banking, and Financial Services. I am proficient in Project Management, business requirements gathering, documentation, gap analysis, data analysis, process mapping, and user acceptance testing. Utilizing tools like Jira, I am adept at translating complex business needs into clear, concise user stories and process flows, leveraging my experience in collaborating with cross-functional teams to deliver successful projects. My commitment to customer service and continuous improvement underscores my professional ethos.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Analyst
Fiserv: Financial Services and Mobile Banking
08.2021 - Current
- Add user stories to Jira using the (Given Then That) methodology
- Prepare functional specification documents in Confluence
- Facilitate daily scrums and help the team navigate blockers
- Discuss and refine stories to help them reach the definition of ready state
- Conduct stories estimation sessions with the team
- Work on Sprint Retrospective takeaways and action upon them
- Accept and close out stories in Jira at the end of the sprint
- Conduct sprint demos with stakeholders
- Prepare and present PowerPoint presentations to internal stakeholders/technical writers before release
- Track team velocity and map out stories for upcoming sprints
- Prioritize backlog with the product team
- Discuss RIDA with management and help resolve them for the team.
Sr Product Analyst
Opus Fund Services: Hedge Fund Administration
06.2017 - 08.2021
- Elicit requirements through meetings, workshops, and document analysis
- Work with internal stakeholders throughout development, testing, UAT phases
- Produce artifacts like Business requirements or Functional specifications
- Participate and contribute in requirements and design discussions
- Perform tests on enhancements, configuration, application functionality
- Assist in estimating discussions and coordinate work efforts
- Follow Agile methodology for delivering applications
- Participate in Sprint Planning, Sprint Reviews, and Scrum Meetings.
Senior Business Analyst and Quality Analysis
Thinksoft Global Services Ltd: IT Consulting
05.2006 - 03.2013
- Implement modern Core Banking System (Flexcube Version11.2.4) in Mashreq Bank
- Develop Duetsche Bank Direct Internet (DBDI) Global Cash Management application
- Implement ORBI Intellect ver4.1 (wealth management product) in DBS
- Enhance ICICI Bank's Money2India remittance product
- Collect business requirements and prepare BRD and FRD
- Analyze business requirements and segregate them into Use Cases
- Create Use case diagrams using MS Visio
- Create Test Scenarios and Test Requirements for QA team
- Perform Gap analysis and document enhancements
- Prepare Proposal Document documenting project plan, execution plans, reports.
Education
MBA - Finance And Information Technology
IIIM
Skills
- Business process improvement
- Data Analysis
- Business Requirements Gathering
- Certified Scrum Master
- Jira and other Project Management Tools
- Project Management
- Process Optimization
- Process Mapping ,Gap Analysis and Improvement
- Product Management
- Customer Needs Assessment
- BI tools expertise
- User Acceptance Testing
- Quality Assurance
- Expertise in SQL
- Business and Technical Documentation
- Stakeholder Communication
- Agile Methodologies
- Microsoft Excel, PowerPoint, and MS Visio
Certification
- SCRUM Master
Timeline
Business Analyst
Fiserv: Financial Services and Mobile Banking
08.2021 - Current
Sr Product Analyst
Opus Fund Services: Hedge Fund Administration
06.2017 - 08.2021
Senior Business Analyst and Quality Analysis
Thinksoft Global Services Ltd: IT Consulting
05.2006 - 03.2013
MBA - Finance And Information Technology
IIIM
- SCRUM Master
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