SUE BOLINSKI
Hockessin,DE
Summary
Thirty years of experience in various roles in a school environment.
During this time I have had experience with 2 principals that were new to the schools that I had worked for.
Overview
36
36
years of professional experience
Work History
Administrative Receptionist
Ursuline Academy
Wilmington, DE
08.2016 - Current
- Developed streamlined processes for handling phone inquiries, improving response times and customer satisfaction.
- Contributed to a welcoming environment at the reception area by maintaining cleanliness standards and displaying professional decorum at all times.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted with onboarding new employees by providing orientation materials, setting up workstations, and offering guidance on company policies.
- Handled confidential correspondence discreetly while adhering to strict privacy guidelines regarding sensitive information protection.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
Administrative Assistant
Catholic Diocese of Wilmington
09.1990 - 06.2015
- Assembly of new student cumulative files
- Reorganize student files for new class/grade assignments
- Maintain student files for entire enrollment
- Assemble first day folders for teachers
- Inventory, manage, order and stock supplies
- Prepare and distribute new school year communication
- Utilize Constant Contact marketing database
- Schedule parent teacher conferences
- Compliance coordinator
- Travel arrangements for all trips
- Prepare and distribute Diocesan census reports
- Update and maintain student files
- Assemble, maintain and assist in the preparation of fire drills, lock downs and their reports
- Maintain school calendars
- Cover phones for receptionist during her breaks
- Monitor security cameras
- Managed Graduation preparation including: Gown sizing and ordering, Coordinated with parents exact names for diplomas, Ordered and proofread diplomas, Created award certificates.
Secretary/Receptionist
Catholic Diocese of Wilmington
01.2002 - 01.2011
- Same information as listed for administrative assistant except newsletter (Constant Contact)
- Answer telephones and direct calls accordingly
- Maintain records for attendance and student absenteeism including parental contact when the school was not directly informed
Classroom Assistant
Catholic Diocese of Wilmington
01.1990 - 01.2002
- Work closely with teacher on various projects and schedules
Education
Bachelor of Science - BS in Physical Education And Recreation
Brooklyn College of The City University of New York
Brooklyn, New YorkSkills
- Confidentiality
- Proficient in various school and business software
- Travel planning and arrangements
- Organization skills
- Administrative support
- Resourceful
- Calendar management
- Problem-solving
- Attention to detail
- Multitasking
Timeline
Administrative Receptionist
Ursuline Academy
08.2016 - Current
Secretary/Receptionist
Catholic Diocese of Wilmington
01.2002 - 01.2011
Administrative Assistant
Catholic Diocese of Wilmington
09.1990 - 06.2015
Classroom Assistant
Catholic Diocese of Wilmington
01.1990 - 01.2002
Bachelor of Science - BS in Physical Education And Recreation
Brooklyn College of The City University of New York