SUE GOLEMBIEWSKI
Warren
Summary
Dynamic and growth‑driven Financial Services Executive with 20+ years of success leading revenue expansion, operational discipline, and market growth across the Oakland, Wayne, and Macomb County regions. Expert in managing P&L for 16+ financial centers, consistently surpassing revenue goals, and ranking in the Top 10 National Percentile for Small Business performance. Recognized for transforming underperforming districts through inclusive leadership, consultative sales execution, and rigorous operational oversight. Earns trust through transparent communication, data‑driven decision making, and a commitment to developing diverse, high‑performing teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Manager (Vice President)
FIFTH THIRD BANK
Metro Detroit
01.2014 - 09.2025
- Led sales performance, operational integrity, and full P&L responsibilities for 16 Financial Centers throughout Metro Detroit.
- Directed cross‑functional teams to deliver integrated financial solutions that enhanced customer loyalty and accelerated regional revenue growth.
- Key Achievements:
- Revenue Excellence: Consistently delivered 103%+ revenue attainment for 10 years; ranked in the Top 10 National Percentile for Small Business growth over a 5‑year period.
- Portfolio Growth: Drove a 20% year‑over‑year increase in consumer loan balances by implementing a consultative, needs‑based sales framework.
- Market Expansion: Achieved 3% annual household growth for 3 consecutive years, outpacing district and regional benchmarks.
- Operational Efficiency: Increased operational effectiveness by 20% through structured process guidelines and a proactive 'inspect what you expect' oversight model.
- Culture & Talent: Strengthened organizational capability by fostering a diverse, inclusive, high‑performance culture and mentoring leaders to support succession planning.
- Client Experience: Instituted a 24‑hour client resolution standard, producing consistently high customer satisfaction scores.
District Manager
FIFTH THIRD BANK
Detroit
01.2006 - 03.2014
- Directed the business strategy, operational performance, and development of 5 high‑volume Detroit financial centers.
- Key Contributions:
- Sales Turnaround: Reversed underperformance by uncovering new market opportunities and deepening strategic partner engagement.
- Financial Stewardship: Managed district budgets with disciplined resource allocation to maximize returns.
- Talent Development: Created new‑hire training programs that significantly reduced banker turnover and accelerated productivity.
- Data‑Driven Leadership: Leveraged advanced analytics to identify performance gaps and implement targeted improvement plans that sustained continuous growth.
Skills
- P&L Management
- Problem solving
- Effective communication
- Goals and performance
- Team building
- Sales strategy
- Financial analysis
- Customer experience
- Operational oversight
- Talent development
- Cross-functional collaboration
- Relationship management
Earlier Career Progression
- Regional Administrative Manager
- Financial Center Manager
Technical Skills And Education
P&L Management, Territory Management, Employee Relations, Conflict Resolution, Risk Management, Advanced Leadership Training, Diversity & Inclusion Certification, Consultative Sales Mastery
Certification
NMLS #469408 Michigan
Accomplishments
President's Circle Winner Top 5% of Bancorp, 2014 and 2016
Timeline
Regional Manager (Vice President)
FIFTH THIRD BANK
01.2014 - 09.2025
District Manager
FIFTH THIRD BANK
01.2006 - 03.2014