Suehilah Hassan
Sparta
Summary
Friendly and reliable Patient Service Representative with hands on experience working in a busy urgent care setting. I am comfortable handling everything from patient check ins and insurance verification to scheduling and working with EMR systems. I take pride in helping patients feel at ease and ensuring things run smoothly at the front desk. I am looking to bring my strong work ethic, attention to detail, and people skills to a team that values patient care and professionalism.
Overview
2
2
years of post-secondary education
Work History
Patient Service Representative
CityMD Urgent Care Center
Morris Plains
03.2025 - Current
- Scanned documents into electronic health record as needed.
- Verified insurance information, collected payments, and scheduled appointments.
- Provided customer service by answering patient questions and addressing concerns.
- Ensured all necessary paperwork was completed prior to patient visits.
- Adhered to HIPAA regulations when handling confidential patient information.
- Assisted with the completion of medical forms and records.
Education
Associate of Science - Radiography
County College of Morris
Randolph Township, NJ 01.2024 - 07.2025
Skills
- Patient care
- Medical terminology
- Electronic health records
- Data entry accuracy
- Insurance verification
- Attention to detail
- Check-in coordination
- Verbal and written communication
- Patient intake
- Interpreting physician orders
- Routing lab results
- Medical insurance
Languages
Arabic
Professional
Timeline
Patient Service Representative
CityMD Urgent Care Center
03.2025 - Current
Associate of Science - Radiography
County College of Morris
01.2024 - 07.2025