Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sugeidi Rosario

Bronx,NY

Summary

Dynamic sales professional with a proven track record at American Eagle Outfitters, excelling in customer service and teamwork. Skilled in inventory management and problem-solving, I enhanced store performance and customer satisfaction through effective collaboration and innovative marketing strategies, driving significant sales growth and fostering a loyal clientele. Working in the grocery stores have been great success specially in the Deli Department ..

Work History

Sales Associate

American Eagle Outfitters, Inc
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained accurate inventory levels through regular stock checks and organization.
  • Operated point-of-sale system efficiently, processing transactions and returns smoothly.
  • Collaborated with team members to achieve sales goals and promote store promotions.
  • Ensured merchandise displays were visually appealing and aligned with brand standards.
  • Provided support during high-traffic periods, adapting quickly to customer needs.
  • Monitored store cleanliness and safety standards, contributing to a welcoming environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Grocery Clerk

Joshua Grocery Store
The Bronx, NY
2016 - 2024
  • Assisted customers with product selection and inquiries.
  • Maintained cleanliness and organization of grocery aisles.
  • Stocked shelves efficiently, ensuring product availability.
  • Operated cash register, processed transactions accurately.

Housekeeper

Marriot Hotel
Jersey City, NJ
2011 - 2013
  • Cleaned guest rooms to maintain high standards of cleanliness and presentation.
  • Inspected rooms for maintenance needs and reported issues promptly.
  • Collaborated with team members to ensure timely room turnover for new guests.
  • Utilized cleaning chemicals and equipment safely and effectively.
  • Adhered to health and safety regulations while performing daily tasks.
  • Implemented efficient cleaning strategies to enhance overall guest satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Verified cleanliness and organization of storage areas and carts.

Grocery Store Owner

Soto Grocery
The Bronx, NY
2008 - 2010
  • Managed daily store operations, ensuring efficient inventory management and product availability.
  • Developed marketing strategies to enhance customer engagement and drive sales growth.
  • Implemented cost-saving measures through supplier negotiations and waste reduction initiatives.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Analyzed sales data to identify trends and adjust product offerings accordingly.
  • Established strong relationships with local vendors to support community-based partnerships.
  • Oversaw compliance with health regulations, ensuring a safe shopping environment for customers.
  • Led community outreach programs to foster brand loyalty and increase market presence.
  • Implemented innovative marketing strategies to drive store traffic and increase brand awareness in the community.
  • Focused on sustainability efforts by reducing energy consumption, minimizing waste output through recycling programs, and sourcing eco-friendly products where possible.
  • Enhanced store layout for improved customer flow and optimized product placement, resulting in higher sales conversion rates.
  • Increased customer satisfaction by implementing efficient store operations and providing exceptional customer service.
  • Collaborated with other local businesses to create mutually beneficial partnerships, driving community engagement and support.
  • Exceeded local competition in sales performance through ongoing analysis of marketplace trends and adapting store offerings accordingly.
  • Boosted employee morale, providing comprehensive training programs and fostering a positive work environment.
  • Established a loyal customer base by consistently delivering excellent service and offering personalized shopping experiences.
  • Reduced operational costs with effective inventory management and streamlined purchasing processes.
  • Maximized profitability by implementing cost control measures and optimizing pricing strategies based on market trends.
  • Achieved consistent growth in annual sales through strategic planning and execution of promotional events.
  • Utilized data analysis tools to track store performance metrics and make informed decisions for business improvement initiatives.
  • Facilitated regular team meetings to encourage open communication between employees about ongoing challenges or opportunities within the store''s operations.
  • Ensured compliance with health, safety, and sanitation regulations to maintain a clean and safe shopping environment for customers.
  • Addressed potential risks proactively; implemented loss prevention protocols that maintained security within the establishment.
  • Expanded product offerings for enhanced customer experience and increased sales revenue.
  • Cultivated a welcoming atmosphere that encouraged diversity among staff members while also attracting diverse clientele.
  • Developed strong relationships with local suppliers to ensure high-quality products at competitive prices.
  • Provided guidance to new employees by creating and implementing a thorough onboarding process, ensuring their seamless integration into the team.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.

Education

No Degree -

Theodore Roosevelt High School
The Bronx, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength

Accomplishments

I have been able to cook and sell food because of my experience from working in the grocery stores, that have help me a lot to make son extra money to provide for my family.

Languages

English and Spanish
Native or Bilingual

Timeline

Sales Associate

American Eagle Outfitters, Inc

Grocery Clerk

Joshua Grocery Store
2016 - 2024

Housekeeper

Marriot Hotel
2011 - 2013

Grocery Store Owner

Soto Grocery
2008 - 2010

No Degree -

Theodore Roosevelt High School

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Sugeidi Rosario