Suh’Myah Moses
Las Vegas,NV
Summary
Proven to enhance customer engagement and efficiency at Hanesbrands Outlet, I excel in problem-solving and exceptional customer service. Demonstrated ability to foster teamwork, manage time effectively, and drive results. Increased repeat business through skillful relationship building and meticulous money handling, showcasing a blend of hard and soft skills vital for dynamic work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Hanesbrands Outlet
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Wearhouse Packer
BootBarn
05.2020 - 08.2020
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
Home Childcare Provider
Childcare Resources
05.2020 - 11.2020
- Built strong relationships with parents through effective communication about their child''s progress and needs.
- Maintained clean and organized living and play areas to promote child health and safety.
- Established and followed stable routine for children to meet emotional and developmental needs.
- Developed engaging activities to help children learn and grow.
- Enhanced child development by implementing age-appropriate educational activities and playtime.
- Encouraged physical activity with outdoor excursions like visits to local parks or nature walks around the neighborhood.
- Encouraged and supported self-help skills to establish independence.
- Maintained cleanliness of childcare spaces by performing regular housekeeping tasks such as laundry, dishes, and sanitizing toys.
- Assisted with toileting, dressing and hygiene to meet child's personal needs.
- Monitored children's development and discussed observations with parents.
- Provided emotional support to children by actively listening and offering guidance when needed.
- Served as a positive role model for children in my care by exhibiting patience, kindness, and a strong work ethic on a daily basis.
Education
Certificate - Clinical Medical Assistant
US Colleges
Victorville, CA11.2023
High School Diploma -
Adelanto High School
Adelanto, CA05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Money Handling
- Verbal/written communication
- Stocking and Receiving
- Store Opening and Closing
Certification
CPR Certification
Timeline
Sales Associate
Hanesbrands Outlet
06.2024 - Current
Wearhouse Packer
BootBarn
05.2020 - 08.2020
Home Childcare Provider
Childcare Resources
05.2020 - 11.2020
Certificate - Clinical Medical Assistant
US Colleges
High School Diploma -
Adelanto High School
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