SUJITA SHRESTHA
San Leandro,CA
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Aangan Restaurant. Skilled in financial management and cross-functional teamwork, I excel in complex problem-solving and effective communication. Boosted employee engagement through innovative training, achieving notable improvements in service delivery and operational efficiency.
Overview
6
6
years of professional experience
Work History
MANAGER
Aangan Restaurant
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Trainer
Penumbra
09.2020 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Implemented diverse instructional methods, optimizing trainee engagement.
Sales Associate
Boost Mobile
02.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Arts - Liberal Arts And Sciences
Baltimore City College
Baltimore, MD07.2020
High School Diploma -
CAPITAL COLLEGE AND RESEARCH CENTRE
KATHMANDU2015
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Cross-Functional Teamwork
Financial Management
Computer Skills
Timeline
MANAGER
Aangan Restaurant
04.2023 - Current
Trainer
Penumbra
09.2020 - Current
Sales Associate
Boost Mobile
02.2018 - 06.2020
Associate of Arts - Liberal Arts And Sciences
Baltimore City College
High School Diploma -
CAPITAL COLLEGE AND RESEARCH CENTRE
Similar Profiles
Chandandeep Kaur Chandandeep KaurChandandeep Kaur Chandandeep Kaur
Manager at Aangan RestaurantManager at Aangan Restaurant
Ramandeep KaurRamandeep Kaur
Kitchen Hand at Aangan indian restaurantKitchen Hand at Aangan indian restaurant
Ankit MakkarAnkit Makkar
VP of Sales and Business Development at AANGAN RESORTSVP of Sales and Business Development at AANGAN RESORTS