Experienced customer service professional with a strong background in cash handling, POS transactions, and creating a welcoming store experience. Known for reliability, teamwork, and accurate, efficient support during busy shifts.
Overview
5
5
years of professional experience
Work History
Sales Associate
Ollie's Bargain Outlet Holdings Inc.
Centralia, Illinois
01.2026 - Current
Provided exceptional customer service by assisting with product selection and inquiries.
Guided customers through checkout process to ensure smooth and efficient transactions.
Answered customer questions about products, policies, and store services.
Provided a friendly greeting to create a positive shopping atmosphere. and provided exceptional customer service.
Collaborated with team members to enhance store atmosphere and team morale.
Assisted team members with store recovery and maintenance tasks to ensure a well-presented shopping environment.
Restocked shelves with closeout merchandise and seasonal inventory.
Processed freight deliveries and organized merchandise placement for optimal customer access.
Answered incoming telephone calls to provide store, products and services information.
Maintained cleanliness of store environment including floors, windows, displays.
Front Counter Cashier
Mc Donald's
Salem, Illinois
11.2023 - 02.2025
Greeted guests warmly at the front counter, creating a welcoming atmosphere. and entered orders at McDonald's front counter.