Suleini Medina
Naples
Summary
Executed precise scheduling and insurance verification processes, facilitating effective patient communication and supporting smooth office operations.
Overview
6
6
years of professional experience
Work History
Patient Coordinator
Caring Dentistry of Naples
Naples, FL
08.2024 - Current
- Coordinate patient appointments and daily schedules
- Verify insurance and assist with financial arrangements
- Support treatment planning and documentation
- Provide excellent customer service to patients
Dental Assistant
Florida Oral & Maxillofacial Surgery
Naples, FL
01.2022 - 01.2023
- Greeted patients and prepared operatory rooms
- Maintained infection-control protocols
- Reviewed pre- and post-operative instructions
- Assisted with procedures and setup
Dental Receptionist & Assistant
Dental Specialty Center of Naples
Naples, FL
07.2020 - 01.2021
- Scheduled appointments and confirmed visits
- Verified insurance and resolved billing issues
- Assisted with treatment coordination
- Entered and maintained patient records
Dental Receptionist
Coast Dental
Naples, FL
12.2019 - 07.2020
- Managed front desk operations
- Collected payments and followed up on balances
- Scheduled and confirmed patient appointments
Education
Diploma - undefined
Lorenzo Walker
Naples, FL05.2019
Skills
- Executed comprehensive strategic planning initiatives to align organizational goals
- Assisted in scheduling staff to meet operational needs Supported team members in achieving daily objectives Helped maintain accurate records of workforce activities
- Facilitated cross-functional collaboration to enhance project outcomes
- Executed strategic problem-solving initiatives to enhance operational efficiency
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Facilitated effective communication strategies to enhance team collaboration
language
Spanish - Native
English - Fluent
Timeline
Patient Coordinator
Caring Dentistry of Naples
08.2024 - Current
Dental Assistant
Florida Oral & Maxillofacial Surgery
01.2022 - 01.2023
Dental Receptionist & Assistant
Dental Specialty Center of Naples
07.2020 - 01.2021
Dental Receptionist
Coast Dental
12.2019 - 07.2020
Diploma - undefined
Lorenzo Walker