Sulema Sosa Cruz
Shelbyville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Fogarty And Roberson Orthodontics
09.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected cash, check, and cash payments, processed transactions and updated relevant records.
Education
Diploma - Accounting Assistant
Tennessee College of Applied Technology
Shelbyville, TN12.2021
High School Diploma -
Cascade High School
Wartrace, TN04.2019
Skills
- Telephone Skills
- Patient Reception
- Billing and Payment Processing
- Appointment Scheduling
- CPR Certified
- Bilingual
Languages
Spanish
Native or Bilingual
Certification
- Scheduling Institute Training - July 2022- Present
Timeline
Receptionist
Fogarty And Roberson Orthodontics
09.2020 - Current
Diploma - Accounting Assistant
Tennessee College of Applied Technology
High School Diploma -
Cascade High School
- Scheduling Institute Training - July 2022- Present
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