Suliman Gabel
Orlando,United States of America
Summary
Experienced Sales Consultant with a strong background in operational management, data analysis, and strategic planning within the rental car industry. Proficient in utilizing data analysis and team leadership to improve operational efficiency and customer satisfaction. Demonstrates expertise in cost reduction, process improvement, sales, and project management, resulting in optimized fleet operations and resource allocation.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Enterprise Car Sales
Orlando, FL
12.2024 - Current
- Engage with customers in-person, over the phone, and via digital platforms.
- Understand customer needs and preferences to recommend suitable vehicles.
- Demonstrate vehicle features and accompany customers on test drives.
- Provide detailed information about vehicle history, pricing, and financing options.
- Guide customers through the entire sales process from start to finish.
- Maintain a high level of product knowledge and stay current on inventory.
- Build lasting customer relationships and follow up to encourage repeat business and referrals.
- Collaborate with team members to meet individual and team sales goals.
Fleet Production Supervisor
Enterprise
Orlando
09.2023 - 12.2024
- Implement data-driven strategies for vehicle scheduling, enhancing operational efficiency.
- Analyze data and create comprehensive reports every two hours to ensure smooth operations.
- Oversee daily operations of the MCO fleet, ensuring vehicle availability and timely maintenance.
- Manage a staff of 200+ personnel, delegating tasks and providing training.
- Utilize data analytics to optimize vehicle movement, minimizing downtime and maximizing satisfaction.
Assistant Branch Manager
Enterprise
Greater Gainesville Area
07.2021 - 09.2023
- Supervised daily operations, enhancing team efficiency and achieving high customer satisfaction.
- Analyzed branch performance data, identifying improvements and driving revenue growth.
- Resolved customer issues promptly, maintaining high retention rates and positive feedback.
- Optimized resource allocation, cutting operational costs by 10%.
- Delivered exceptional customer service, resolving inquiries and complaints effectively.
- Exceeded customer expectations through proactive problem-solving and personalized attention.
Management Assistant
Enterprise
Gainesville, Florida, United States
01.2021 - 07.2021
- Managed schedules, calendars, and travel for Branch Manager, enhancing operational efficiency.
- Resolved customer inquiries, consistently exceeding guest expectations and improving satisfaction.
- Prepared quotes, processed reservations, and upsold services, boosting sales performance.
- Maintained accurate branch records, ensuring compliance and streamlined inventory control.
- Coordinated with corporate offices, ensuring policy adherence and operational consistency.
Management Trainee
Enterprise
Gainesville, Florida, United States
03.2020 - 01.2021
- Ensured branch operations and compliance, achieving smooth daily functioning and operational excellence.
- Managed rental agreements and billing, maintaining precise records for accurate financial reporting.
- Cultivated strong client relationships, securing repeat business and increasing revenue streams.
- Identified and pursued sales opportunities, consistently meeting or surpassing rental targets.
- Collaborated with team to achieve branch goals, fostering a positive and productive work environment.
Education
Bachelor of Applied Science - BASc - Organizational Management
Santa Fe College
Gainesville03.2021
Associate's of Arts - Healthcare Service Administration
Santa Fe College
Gainesville03.2019
Liberal Arts and Sciences, General Studies and Humanities
Boston University Wheelock College of Education & Human Development
03.2016
High School Diploma - undefined
Coral International School
03.2014
Skills
- Data Analysis
- Team Leadership
- Cost Reduction
- Strategic Planning
- Process Improvement
- Customer Relationship Management
- Project Management
- Sales
- Fact finding & prospecting
- Team building
- Operations management
Languages
English
Arabic
Timeline
Sales Consultant
Enterprise Car Sales
12.2024 - Current
Fleet Production Supervisor
Enterprise
09.2023 - 12.2024
Assistant Branch Manager
Enterprise
07.2021 - 09.2023
Management Assistant
Enterprise
01.2021 - 07.2021
Management Trainee
Enterprise
03.2020 - 01.2021
Bachelor of Applied Science - BASc - Organizational Management
Santa Fe College
Associate's of Arts - Healthcare Service Administration
Santa Fe College
Liberal Arts and Sciences, General Studies and Humanities
Boston University Wheelock College of Education & Human Development
High School Diploma - undefined
Coral International School