Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Sullivan Follin

Louisville,KY

Summary

My name is Sullivan Follin, I have just completed the Columbia University boot camp for UX/UI Design. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level UX Designer position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Stoney River Steakhouse
01.2024 - Current
  • Processed orders and sent to kitchen employees for preparation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supported needs of 15 person wait staff who attended to specific needs of countless customers daily for a local restaurant with social relevancy and intentionality

Bartender Shift Manager

Cob And Pen
01.2021 - 12.2023
  • Reduced health risks and safety hazards by preparing beverage products consistently while, restocking items and sanitizing equipment to adhere to health department standards.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.

Education

UX/UI Design

Columbia University in The City of New York
New York, NY
03.2024

Bachelor of Science - Business Administration

Florida Southern College
Lakeland, FL
05.2001 -

Skills

Team Player

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Websites

Certification

UX/UI Design

Timeline

UX/UI Design

03-2024

Server

Stoney River Steakhouse
01.2024 - Current

Bartender Shift Manager

Cob And Pen
01.2021 - 12.2023

Bachelor of Science - Business Administration

Florida Southern College
05.2001 -

UX/UI Design

Columbia University in The City of New York

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Sullivan Follin