Sumaiya Rahman-Clinton
Austin,TX
Summary
Diligent Property Manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Weinstein Properties
Austin, TX
04.2025 - Current
- Assisted in managing tenant communications and addressing inquiries efficiently.
- Coordinated maintenance requests, ensuring timely resolution and tenant satisfaction.
- Supported lease administration, including processing applications and renewals accurately.
- Monitored property conditions, reporting issues to senior management for prompt action.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
Front Desk Manager
Hampton By HILTON
Austin, TX
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Increased repeat business by providing exceptional service and promptly handling guest feedback.
- Supported revenue management strategies by closely monitoring occupancy rates and adjusting room pricing accordingly.
Property Manager
The Property Park
Dhaka,Bangladesh
04.2021 - 11.2023
- Managed tenant relations, addressing inquiries and resolving issues efficiently.
- Coordinated property maintenance schedules, ensuring timely completion of repairs.
- Implemented marketing strategies to enhance property visibility and attract potential tenants.
- Developed and maintained budgets, optimizing resource allocation across properties.
- Established relationships with vendors, negotiating contracts for services and supplies.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Management Trainee
Bangledesh Krishi Bank
Dhaka
01.2018 - 02.2020
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Used company reports to analyze sales, gross profit and inventory activities.
Education
MBA - Banking & Insurance
University Of Dhaka
Dhaka Bangladesh02-2020
BBA - Finanace
University of Liberal Arts Bangladesh
Dhaka BangladeshSkills
- Customer service
- Conflict management
- Follow-up coordination
- Property inspections
- Sales experience
- Fair housing regulations
- Leadership qualities
- Quality assurance
Languages
English
Full Professional
Hindi
Limited Working
Bengali
Native or Bilingual
Timeline
Assistant Property Manager
Weinstein Properties
04.2025 - Current
Property Manager
The Property Park
04.2021 - 11.2023
Management Trainee
Bangledesh Krishi Bank
01.2018 - 02.2020
Front Desk Manager
Hampton By HILTON
BBA - Finanace
University of Liberal Arts Bangladesh
MBA - Banking & Insurance
University Of Dhaka