Sumanth Shridhar
Redmond,WA
Summary
Results-driven Food Service Manager with extensive experience in overseeing comprehensive food service operations. Demonstrated expertise in staff supervision, inventory management, and budget control, leading to enhanced operational efficiency and increased profitability. Committed to maintaining high standards of food quality and safety while ensuring exceptional customer satisfaction. Proven leader with a talent for motivating teams to achieve and exceed performance goals.
Overview
10
10
years of professional experience
Work History
Manager on Duty
AC Hotel by Marriott
Bellevue, WA, Washington
10.2024 - Current
- Handled large customer influxes during peak times.
- Executed efficient cash-handling processes with strict attention to detail.
- Executed opening and closing procedures, including printing sales reports.
- Contributed to weekly team meetings focusing on strategic goals.
- Maintained composure and professionalism in high-pressure scenarios.
- Conducted training sessions to enhance employee performance.
Bartender Shift Manager
Hilton Garden Inn Hotel
Redmond, Washington
07.2023 - 10.2024
- Oversaw bar inventory and replenished supplies.
- Kept team focused with comprehensive side worksheets.
- Ensured smooth transitions between shifts by performing opening and closing procedures.
- Searched for new strategies to decrease waste and enhance profits while ensuring customer satisfaction.
Bartender
Sheraton Suites Hotel
Redmond, USA, VA
02.2022 - 07.2023
- Guided customers on drink choices, providing tailored suggestions based on tastes.
- Increased customer purchases through suggesting higher-value menu options.
- Streamlined bar inventory management to maintain optimal stock levels.
- Trained staff on advanced bartending techniques.
F&B Service Supervisor
The Oberoi Group
Mumbai, India
06.2018 - 01.2022
- Increased efficiency by 40% through streamlined restaurant and bar processes.
- Enhanced inventory management procedures.
- Oversaw F&B operations, concentrating on enhancing service standards.
- Boosted guest satisfaction ratings through superior service provision.
- Coached six bartenders, increasing service speed and boosting customer satisfaction scores by 15%.
Bartender
Barrel Mansion Club
Mumbai, India
12.2016 - 05.2018
- Oversaw cash and inventory, reducing beverage waste.
- Handled over 150 customers on average during peak hours with consistent accuracy.
- Cultivated expertise in banquet coordination, in-room dining management, and restaurant operations.
- Coordinated efforts among Banquets, Commissary, and Rooms Division to enhance operational efficiency.
Banquet Server/Junior Bartender
Four Seasons Hotels and Resorts
Mumbai, India, Maharashtra
06.2015 - 12.2016
- Managed food and beverage trays at events, ensuring no spills.
- Organized bottles and glasses behind bar for visually appealing displays.
- Maintained stock room organization for efficient supply retrieval.
- Sorted and organized trays for efficient kitchen transport.
- Supported in finalizing shift tasks by replenishing inventory.
- Facilitated communication among restaurant staff for efficient preparation and serving.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Delivered food orders to designated tables.
- Provided refills on drinks as requested by customers.
Education
Bachelor Of Science - Hotel Management
Bunt Sangha's RPH College of Hotel Management
MumbaiSkills
- Customer service
- Employee training
- Team building
- Sales reporting
- Operational efficiency
- Performance coaching
- Quality assurance
- Time management
- Disciplinary action and termination
- Employee scheduling
- Inventory management
- VIP services
- Conflict resolution
- Team leadership
- Event coordination
- Financial analysis
- Communication skills
- Alcohol awareness
- Ordering procedures
- Safe serving practices
- Menu design
- Hospitality service expertise
Timeline
Manager on Duty
AC Hotel by Marriott
10.2024 - Current
Bartender Shift Manager
Hilton Garden Inn Hotel
07.2023 - 10.2024
Bartender
Sheraton Suites Hotel
02.2022 - 07.2023
F&B Service Supervisor
The Oberoi Group
06.2018 - 01.2022
Bartender
Barrel Mansion Club
12.2016 - 05.2018
Banquet Server/Junior Bartender
Four Seasons Hotels and Resorts
06.2015 - 12.2016
Bachelor Of Science - Hotel Management
Bunt Sangha's RPH College of Hotel Management
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