Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Sumaya Aden

Lakeville,MN

Summary

Motivated student working toward a Bachelor of Arts degree in Psychology. Proven success working within fast-paced, collaborative settings. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

6
6
years of professional experience

Work History

Scheduling Coordinator

Now Care Dental
01.2023 - Current
  • Answer calls, schedule appointments, take payments, go over treatment plans and finances with patients, and verify insurance.
  • Streamlined communication between departments for improved schedule adherence and reduced conflicts
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times
  • Supported company growth by effectively managing increasing volume of scheduling requests without compromising service quality

Starbucks Barista

Starbucks
01.2022 - 08.2022
  • Delivered excellent customer service and great coffee to customers
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served

Activity Daycare Staff

YMCA of the Greater Twin Cities
11.2019 - 08.2021
  • Collaborated with fellow staff members to create a cohesive, effective team focused on providing high-quality care
  • Assisted in maintaining clean and orderly classrooms, promoting a healthy environment conducive to learning and growth
  • Helped children develop essential social skills through group activities and peer interactions, fostering a sense of community within the daycare setting

Sales Associate

Macy's
02.2019 - 11.2019
  • Assisted customers in finding theright shoe and getting correct shoe size from stock room.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings

Kumon Tutor

Kumon
10.2017 - 11.2019
  • Tutored children at Kumon and handled payments upfront with parents.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities

Education

Bachelor of Arts - Psychology

University of Minnesota-Twin Cities
Minneapolis, MN
01.2025

Associate in Arts (AA) -

Inver Hills Community College
Inver Grove Heights, MN
06.2022

High School Diploma -

Lakeville North High School
Lakeville, MN
06.2021

Skills

    • Interpersonal Relationships
    • Teamwork and Collaboration
    • Schedule Organization
    • Administrative Support
      • Problem-Solving
      • Documentation and Reporting
      • Strong Work Ethic
      • Attention to Detail

Personal Information

Relocation: Minneapolis-Saint Paul, MN

Timeline

Scheduling Coordinator

Now Care Dental
01.2023 - Current

Starbucks Barista

Starbucks
01.2022 - 08.2022

Activity Daycare Staff

YMCA of the Greater Twin Cities
11.2019 - 08.2021

Sales Associate

Macy's
02.2019 - 11.2019

Kumon Tutor

Kumon
10.2017 - 11.2019

Bachelor of Arts - Psychology

University of Minnesota-Twin Cities

Associate in Arts (AA) -

Inver Hills Community College

High School Diploma -

Lakeville North High School
Sumaya Aden