Sumaya Akter
Brooklyn,NY
Summary
Dynamic Medical Assistant with extensive experience in patient care and medical office administration, demonstrated during tenure at Dr. Lotus Ahmed. Skilled in HIPAA compliance and patient-focused care, excelling in maintaining confidentiality and enhancing patient relations. Proven ability to streamline patient scheduling, improving clinic efficiency by 60%.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Dr. lotus Ahmed
Brooklyn, NY
01.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Pharmacy Technician
Geo pharmacy
Brooklyn, NY
02.2022 - 12.2022
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
Sales Associate
Rite Aid
Brooklyn, USA
03.2018 - 08.2019
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Crew Member
Dunkin Donut
Brooklyn, USA
05.2015 - 02.2018
- Provided fast, friendly customer service to all guests
- Operated a POS system by taking orders and collecting payment
- Prepared and packaged customer orders to their satisfaction
- Cleaned and prepared cooking and prep areas
Education
High school Diploma -
Franklin Delano Roosevelt High school
Skills
- Patient-focused care
- Medical office administration
- Procedure assistance
- Phlebotomy
- Diagnostic support
- Maintaining confidentiality
- Prescription refills
- Patient scheduling
- EKG set up and monitoring
- HIPAA compliance
- Insurance verification
- Patient relations
Languages
- Bengali
- English
- Hindi
- Urdu
Languages
Bengali
Professional
Urdu
Professional
Hindi
Professional
Timeline
Medical Assistant
Dr. lotus Ahmed
01.2023 - Current
Pharmacy Technician
Geo pharmacy
02.2022 - 12.2022
Sales Associate
Rite Aid
03.2018 - 08.2019
Crew Member
Dunkin Donut
05.2015 - 02.2018
High school Diploma -
Franklin Delano Roosevelt High school
Similar Profiles
Inaam AlsaediInaam Alsaedi
Volunteer at Dr. Hani Ahmed ClinicVolunteer at Dr. Hani Ahmed Clinic
Aishah AlanaziAishah Alanazi
Administrative assistant at Dr. Ahmed Al SaadAdministrative assistant at Dr. Ahmed Al Saad
Aya Abdelkareem AhmedAya Abdelkareem Ahmed
Community Pharmacist at Dr/Ahmed Abdel-hafez PharmacyCommunity Pharmacist at Dr/Ahmed Abdel-hafez Pharmacy