Sumaya Shella
Bridgeport,CT
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
4
4
years of professional experience
Work History
Shift Leader
Robeks Fresh Juices & Smoothies
Fairfield, CT
08.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors to maintain a safe and sanitary environment for customers and staff alike.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
Sales Associate
Party City Corporation
Fairfield, CT
10.2020 - 05.2022
- Assisted customers with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment, including floors, windows, and displays.
Education
Associate of Science - Dental Hygiene
Queensborough Community College of The City University of New York
Oakland Gardens, NY11-2026
High School Diploma -
Central High School
Bridgeport, CT06-2021
Skills
- Customer Service Management
- Equipment Troubleshooting
- Production Scheduling
- Complaint resolution
- Staff Training and Development
- Team Leadership
- Sales expertise
- Cash Handling
- Inventory Control
- Product Sales
References
References available upon request.
Timeline
Shift Leader
Robeks Fresh Juices & Smoothies
08.2022 - Current
Sales Associate
Party City Corporation
10.2020 - 05.2022
Associate of Science - Dental Hygiene
Queensborough Community College of The City University of New York
High School Diploma -
Central High School