Sumayah Abbasi
Chicago,IL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
5
5
years of professional experience
Work History
Business Owner
Myself
, IL
06.2023 - Current
- Developed business plan to secure financial backing from investors.
- Set pricing structures according to market analytics and emerging trends.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Communicated effectively with team members regarding work schedules and customer needs.
- Utilized POS system to receive and process customer payments.
- Managed cash register and processed transactions with accuracy and integrity.
- Hired and trained new department managers to increase team oversight and productivity.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Licensed Starbucks Store Manager
Jewel Osco
Chicago, IL
02.2021 - 09.2022
- Maintained accurate records of employee performance reviews.
- Updated and maintained store signage and displays.
- Organized promotional events to increase product awareness.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented campaigns and promotions to help with developing goods and services.
Front End Third Person
Jewel Osco
Chicago, IL
03.2020 - 02.2021
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Recognized by management for providing exceptional customer service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Directed recruitment, hiring, and training of new staff members.
Education
Associate of Science -
Moraine Valley Community College
Palos Hills, IL05-2022
Skills
- Sales oversight
- Cost control and budgeting
- Coaching and mentoring
- Change management
- Driven and determined
- Customer relations
- Strategic planning
- Sales planning
Timeline
Business Owner
Myself
06.2023 - Current
Licensed Starbucks Store Manager
Jewel Osco
02.2021 - 09.2022
Front End Third Person
Jewel Osco
03.2020 - 02.2021
Associate of Science -
Moraine Valley Community College